HARSIMRAN KAUR BADATCH

• Guided company progress by defining, establishing and implementing organisational goals, policies and procedures.
• Skillfully negotiated and approved 1000s of contracts per quarter, increasing business growth and revenue.
• Utilised ICAS software to research legal matters, monitor company operations and prepare financial documents.
• Adhered to all compliance guidelines for retail mortgage lending.
• Provided exceptional level of customer service at all stages of mortgage loan process.
• Managed high volume client caseloads through planning and organisation.

• Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases
• Ensuring effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies
• Prepare, maintain, and collate case and other records, files, and management information in accordance with standards
• Making practical arrangements such as appointments, directions for the implementation of Sentence plans

• Managing my own caseload including handling referrals, liaising with experts, submitting quotations, proof reading and submitting expert witness reports and invoicing
• Taking referrals from solicitors, private clients and others by telephone and email
• Contacting experts to explain the case details and establish timescales
• Providing quotes and timescales and CVs of experts to solicitors and preparing instructions based on documents received from the instructing party
• Ensuring timely submission of expert reports by liaising with experts and creating invoices and chasing payments

• Promoted from Pre-litigation Admin role to a Litigation Executive within a month
• Negotiated client settlements to limit costly court proceedings in legal disputes.
• Utilising Claims Management Systems to progress cases to completion
• Launched official legal action to progress PPI Plevin cases
• Developed detailed litigation strategies for each case.

• Maintained sales floor stock levels through consistent monitoring and regular replenishments.
• Performed daily opening and closing functions and inventory management.
• Carried out regular quality checks to ensure displayed products were in good, saleable condition.

• Developed strong working relationships with clients, lawyers and court staff.
• Translated legal jargon into practical advice for clients while building rapport.
• Obtained sealed orders and actioned court direction to enable case progression.
• Handled complex scheduling for appointments and court appearances.
• Delivered legal research and analysis to effectively resolve cases, particularly in Family Law.

• Prepared comprehensive case evidence and witness reports.
• Handled complex scheduling for appointments and court appearances.
• Onboarded new clients and executed background checks for due diligence purposes.
• Upheld data quality standards with precise record-keeping.
• Drafted and submitted legal documents to senior staff for review and approval.

• Offered advice on product selection for enhanced levels of support and service.
• Provided fast checkout service with high levels of customer care and transaction speed.
• Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
• Handled cash and card payments with accuracy.

• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Built lasting relationships with clients through customer service interactions.
• Updated product labelling and pricing to reflect discounts and offers.

Including modules such as: Public Law, Criminal, Contracts, EU Law, Evidence, Land, Tort & International Human Rights.

GCSE Grades: A-C (Including Maths, English & Science)

A-Level Subjects: A*A*B (Law, ICT & Business Studies)