Summary
Overview
Work history
Education
Skills
References
Timeline
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Harshani Sulochana

Southampton

Summary

A dedicated and hardworking professional with strong communication and organizational skills, experienced in providing high-quality service and support in fast-paced environments. Known for attention to detail, efficiency, and a positive attitude, I excel in customer-facing roles and thrive in team-oriented settings. With a passion for helping others and a strong commitment to ensuring satisfaction, I am eager to contribute to the success of a dynamic organization while continuing to develop my skills and knowledge.

Overview

8
8
years of professional experience

Work history

Ward hostess

Southampton General Hospital
Southampton
11.2024 - Current
  • Responsible for taking meal orders from patients, ensuring that their specific dietary requirements are met by reviewing relevant medical records. Accurately record and submit meal orders, ensuring that patients receive the correct meals based on their needs, preferences, and any restrictions. In addition to serving meals, I maintain detailed records of orders and monitor meal deliveries to ensure timely service. I work closely with the healthcare team to ensure that patients’ nutritional needs are consistently met while contributing to a positive and comfortable hospital experience.

Marketing Executive

Elegant Lanka Tours
Nittambuwa, Sri Lanka
01.2018 - 05.2022
  • During my tenure at Elegant Lanka Tours in Sri Lanka, I began as a trainee marketing executive, where I swiftly demonstrated my aptitude for marketing strategies and campaign execution. Recognising my potential, I was promoted to the position within a year, in May 2019. In this role, I spearheaded various marketing initiatives aimed at enhancing the company's market presence and driving revenue growth.

Lecturer

AAT Examination and A/L Accounting and Business St
, Sri Lanka
01.2017 - 01.2022
  • As a part-time lecturer for management and accounting subjects tailored for the AAT examination, and Accounting and Business studies subjects for Advanced Level students, my role involved developing engaging course materials, facilitating interactive learning sessions, and providing individualised support to ensure students' understanding and success in the examination. Through effective teaching methodologies and personalised mentoring, I helped students grasp complex concepts and achieve their academic goals.

Education

Master of Business Administration -

Solent University

B.Sc Marketing Management (Special) -

University of Sri Jayawardenapura

AAT Qualified

Successfully completed with a distinction plus the diploma in computer studies -

Skills

  • Excellent communication skills (Bilingual proficiency)
  • Patience and empathy
  • Organisational skills
  • Adaptability
  • Attention to detail
  • Creativity
  • Problem-solving skills
  • Positive attitude
  • Excellent customer care

References

References available upon request.

Timeline

Ward hostess

Southampton General Hospital
11.2024 - Current

Marketing Executive

Elegant Lanka Tours
01.2018 - 05.2022

Lecturer

AAT Examination and A/L Accounting and Business St
01.2017 - 01.2022

Master of Business Administration -

Solent University

B.Sc Marketing Management (Special) -

University of Sri Jayawardenapura

AAT Qualified

Successfully completed with a distinction plus the diploma in computer studies -

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Harshani Sulochana