poonam poonam
Southampton,Hampshire
Summary
Offering strong interpersonal and communication skills, coupled with friendly and approachable demeanour. Knowledgeable about maintaining high standards of hygiene and providing excellent customer service. Ready to use and develop organisational, teamwork, and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work history
Ward hostess
serco
Southampton, Hampshire
10.2023 - Current
- Managed waste disposal properly contributing towards a cleaner, healthier ward environment.
- Assisted nursing staff with non-clinical tasks, enhancing the efficiency of ward operations.
- Monitored inventory levels in ward kitchen, avoiding shortages or excesses.
- Handled patients' queries effectively whilst maintaining confidentiality and respect.
- Distributed meals according to individual dietary needs for optimal patient nutrition.
domastic cleaner
university of southampton
Southampton, Hampshire
05.2024 - 09.2024
- Scaled personal growth within housekeeping industry via regular participation in professional training workshops.
- Enhanced overall appearance of property by paying close attention to details during each cleaning job done.
- Upheld highest standards in cleaning procedure adherence, resulting in consistently positive feedback from clients.
- Secured a clean environment by washing walls, windows, and mirrors.
- Ensured all rooms were cared for and inspected according to standards by performing detailed cleaning tasks.
Babysitter
Residentinal
Southampton, Hampshire
01.2024 - 04.2024
- Provided safe and engaging environment by organising creative activities for children.
- Assisted children with homework, resulting in improvement in their academic performance.
- Assisted in developing reading skills through storytelling sessions promoting love for books among kids.
- Created fun-filled holiday programmes keeping children entertained throughout the break.
- Promoted good behaviour by using positive reinforcement strategies.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
Assistant manager
kalyan hungers
nawanshar , punjab
04.2022 - 09.2023
- Created a positive work environment, resulting in higher employee morale.
- Provided support to manager during audits, ensuring accurate reports.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Improved customer service by implementing new procedures and protocols.
Education
msc masters of business mangement - Business Management
university of winchester
winchester 10.2023
Skills
- Dedication to cleanliness
- Respectful engagement
- Dietary knowledge
- Trained in food preparation
- Waste disposal techniques
- Data entry proficiency
- Use of cleaning equipment
- Basic first aid training
- Ward organisation
- Punctuality
- Patient advocacy
- Patience and empathy
- Beverage preparation
Languages
English
Upper intermediate
B2
Timeline
domastic cleaner
university of southampton
05.2024 - 09.2024
Babysitter
Residentinal
01.2024 - 04.2024
Ward hostess
serco
10.2023 - Current
Assistant manager
kalyan hungers
04.2022 - 09.2023
msc masters of business mangement - Business Management
university of winchester
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