Friendly and experienced retail professional with over two years of delivering great customer service in fast-paced, customer-first environments. Comfortable working both independently and as part of a team, with a warm and caring attitude that helps every customer feel welcome and supported. Great at asking the right questions to understand what people need, recommending the best products, and keeping up with the latest trends. Confident with handling transactions and sharing current offers to boost sales. Always focused on providing top-notch service and representing the company in the best way possible. Committed to maintaining a high standard of service and upholding the values and image of the company.
Scholarship, North Cestrian Grammar School
· Awarded a scholarship for achieving one of the highest grades in the entrance exam, recognising academic excellence and strong problem-solving abilities.
Central Midfielder, Altrincham FC
· Played for the Altrincham Youth Team, contributing to the team's success in winning league titles, cup competitions, and various tournaments, while consistently demonstrating strong teamwork and collaboration.
Cheltenham Racecourse Award
Out of 750 employees, I was one of only three to receive an Excellent Customer Service Certificate, highlighting my exceptional skills in customer interaction and problem-solving. I was also encouraged to come back the following year for a higher-level position.
Volunteer – W.E.L.Safe CIC
· Contributed to W.E.L.Safe, a welfare service at music events, where I ensured the safety and well-being of attendees by providing crucial information on drug use, sexual health, and general support.
Gold DofE
· Earned the prestigious Gold Duke of Edinburgh Award, demonstrating leadership, resilience, and commitment through outdoor challenges, community service, and personal development.
Chess Club President
· Ran and organized a successful chess club for students of all skill levels in Year 11, fostering a collaborative and supportive environment for learning and competition.