Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Harry Greenhalgh

Altrincham

Summary

Friendly and experienced retail professional with over two years of delivering great customer service in fast-paced, customer-first environments. Comfortable working both independently and as part of a team, with a warm and caring attitude that helps every customer feel welcome and supported. Great at asking the right questions to understand what people need, recommending the best products, and keeping up with the latest trends. Confident with handling transactions and sharing current offers to boost sales. Always focused on providing top-notch service and representing the company in the best way possible. Committed to maintaining a high standard of service and upholding the values and image of the company.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Tesco
Manchester/Cheltenham
09.2023 - Current
  • Delivered exceptional customer service by actively listening to customer needs, recommending suitable products, and creating a welcoming shopping environment that encouraged repeat visits.
  • Collaborated closely with team members to meet daily store targets, maintain store standards, and ensure smooth operations during busy trading periods.
  • Maintained high attention to detail when merchandising stock, processing transactions accurately, and ensuring promotional signage and displays reflected current brand standards.

Retail Assistant

John Lewis
Trafford
10.2022 - 02.2023
  • Delivered attentive and knowledgeable service by understanding each customer's needs and offering tailored product suggestions, in line with the John Lewis reputation for expert advice.
  • Took ownership of maintaining a clean, organised, and welcoming shop floor, ensuring displays were always well-stocked and visually appealing.
  • Supported team members during peak trading times with a positive, can-do attitude, helping to create a smooth and enjoyable shopping experience for all customers.

Education

Bachelor of Science - Computer Science

University of Gloucestershire
Cheltenham
09.2022 -

A-Levels - English Language, Maths, Computer Science

Bridgewater School
Manchester, Worsley
09.2020 - 08.2022

GCSEs -

North Cestrian Grammar School
Manchester
09.2016 - 08.2020

Skills

  • Retail industry understanding
  • Luxury Service
  • Customer Focused
  • Attention to Detail
  • Confident Communication
  • Teamwork
  • Upselling Skills
  • Independence

Accomplishments

    Scholarship, North Cestrian Grammar School

    · Awarded a scholarship for achieving one of the highest grades in the entrance exam, recognising academic excellence and strong problem-solving abilities.

    Central Midfielder, Altrincham FC

    · Played for the Altrincham Youth Team, contributing to the team's success in winning league titles, cup competitions, and various tournaments, while consistently demonstrating strong teamwork and collaboration.

    Cheltenham Racecourse Award

    Out of 750 employees, I was one of only three to receive an Excellent Customer Service Certificate, highlighting my exceptional skills in customer interaction and problem-solving. I was also encouraged to come back the following year for a higher-level position.

    Volunteer – W.E.L.Safe CIC

    · Contributed to W.E.L.Safe, a welfare service at music events, where I ensured the safety and well-being of attendees by providing crucial information on drug use, sexual health, and general support.

    Gold DofE

    · Earned the prestigious Gold Duke of Edinburgh Award, demonstrating leadership, resilience, and commitment through outdoor challenges, community service, and personal development.

    Chess Club President

    · Ran and organized a successful chess club for students of all skill levels in Year 11, fostering a collaborative and supportive environment for learning and competition.

Affiliations

  • Sports: Fan of Manchester United FC, playing golf & F1 and playing a level below semi pro in football.
  • Fashion: I have a genuine interest in personal style, enjoy keeping up with current trends, and find inspiration in runway fashion and how it shapes everyday looks.
  • Language: Currently independently studying Dutch to become bilingual.
  • Gym: Go to the gym 3/4 times a week and actively try to improve myself.
  • Music: I have a deep appreciation for all genres and love attending concerts when I can.

References

References available upon request.

Timeline

Retail Assistant

Tesco
09.2023 - Current

Retail Assistant

John Lewis
10.2022 - 02.2023

Bachelor of Science - Computer Science

University of Gloucestershire
09.2022 -

A-Levels - English Language, Maths, Computer Science

Bridgewater School
09.2020 - 08.2022

GCSEs -

North Cestrian Grammar School
09.2016 - 08.2020
Harry Greenhalgh