Md Mohsihur Rahman
Gillingham
Summary
Dynamic professional recognized for exceptional customer service and strong communication abilities. Proficient in transaction handling and ensuring a seamless shopping experience for customers. Focused on driving sales growth and enhancing customer satisfaction in retail environments. Dedicated to utilizing research and analytical skills to contribute to organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Retail Assistant
Esso Londis
02.2025 - 07.2026
- Oversee fuel and retail counter operations, including cash and card transactions, billing accuracy, and daily sales reconciliation in a fast-paced service environment.
- Support overall site operations by delivering customer service, managing inventory replenishment, and ensuring compliance with health, safety, and operational standards.
Education
Master's - Accounting & Finance
Kingston University
LondonBBA - Accounting & Human Resource Management
North South University
Higher Secondary Certificate - Business Studies
Notre Dame College
/2015 - /2017
Secondary School Certificate - Business Studies
Motijheel Govt Boys’ High School
Skills
- Financial Analysis
- Regulatory Compliance
- Administrative Efficiency
- Customer Service, Team Collaboration
- Research and Analysis
- Project Management
- Communication Skills
- Attention to Detail
- Retail industry understanding
- Customer needs anticipation
- Money handling proficiency
- Retail sales trend analysis
- Customer retention
- Upselling expertise
Certification
- Certified Supply Chain Analyst’ certification from ISCEA.
- 21st Century's Core Employability Skills’ certified by Wadhwani Foundation.
- Excellence Grameenphone Explorers 2.0 Program of Communication certification’21 by Grameenphone.
- National Skill Standard Basic Course Examination by National Youth Development Training Institute’18.
Languages
Fluent in English & Bengali (IELTS 6.5)
References
References available upon request.
Extra-Curricular Activities
Content Writer: Produced business-related content on accounting, marketing, & management. Founding Member: Peep Care Foundation (2020 – Present) Link: facebook.com/peepcare81120. Content Writer: Produced business-related content on accounting, marketing, & management. Founding Member: Peep Care Foundation (2020 – Present) Link: facebook.com/peepcare81120.
Research
Cyber stalking perceptions among male & female students at North South University.
Custom
Computer Skill: Microsoft Office Suite, ACL, & QuickBooks.
Timeline
Retail Assistant
Esso Londis
02.2025 - 07.2026
BBA - Accounting & Human Resource Management
North South University
Master's - Accounting & Finance
Kingston University
Higher Secondary Certificate - Business Studies
Notre Dame College
/2015 - /2017
Secondary School Certificate - Business Studies
Motijheel Govt Boys’ High School