Friendly and approachable professional with strong communication skills. Proven reliability and teamwork contribute to a smooth and welcoming store environment. Committed to delivering exceptional service and achieving organizational goals.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certificate
Work history
Shop assistant
Strawberry Hill Golf Club
Twickenham, Richmond upon Thames
02.2023 - 09.2023
Handled queries regarding products, providing detailed information as necessary.
Upheld company policies whilst dealing with returns and exchanges.
Ensured customer satisfaction by providing attentive service and handling complaints professionally.
Collaborated effectively with team members during busy periods.
Greeted every customer warmly, promoting friendly atmosphere.
Built rapport with frequent shoppers to foster loyal customer base.
Maintained clean, appealing shop environment for comfortable shopping experience.
Conducted price checks at request of customers for clear communication on cost.
Assisted customers in finding desired items to enhance their shopping experience.
Back of house assistant
Virgin Active
Chiswick, Hounslow
06.2022 - 08.2022
Cleaned work surfaces, ensured hygiene standards were met.
Assisted chefs in food preparation for efficient meal service.
Kept a safe working environment by following all health and safety regulations.
Removed rubbish, kept bin area clean and orderly.
Operated dishwashing machinery to maintain cleanliness in the kitchen.
Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
Education
BTEC - Games Design
South Thames College
London
09.2023 - 06.2024
BTEC - Creative Media and Film
South Thames College
London
09.2024 - 07.2025
GCSEs - Maths
Orleans Park School
Richmond, Richmond upon Thames
09.2018 - 07.2023
GCSEs - English
Orleans Park School
Richmond, Richmond upon Thames
09.2018 - 07.2023
Skills
Positive attitude and enthusiasm
Effective multitasking
Electronic device setup
Point of sale operations
Basic mathematics
Presentation standards
Shop floor maintenance
Customer service excellence
Adaptability
Stock management
Outgoing personality
Time management skills
Cleaning and maintenance
Affiliations
3D Modelling
Dog Owner
Gym and Weight Lifting
Gaming
Timeline
BTEC - Creative Media and Film
South Thames College
09.2024 - 07.2025
BTEC - Games Design
South Thames College
09.2023 - 06.2024
Shop assistant
Strawberry Hill Golf Club
02.2023 - 09.2023
Back of house assistant
Virgin Active
06.2022 - 08.2022
GCSEs - Maths
Orleans Park School
09.2018 - 07.2023
GCSEs - English
Orleans Park School
09.2018 - 07.2023
Certification
Office Administration & Reception (Receptionist) Skills Training - Level 3