Harry Windross
Twickenham,Richmond upon Thames
Summary
Friendly and approachable professional with strong communication skills. Proven reliability and teamwork contribute to a smooth and welcoming store environment. Committed to delivering exceptional service and achieving organizational goals.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certificate
Work history
Shop assistant
Strawberry Hill Golf Club
Twickenham, Richmond upon Thames
2023.02 - 2023.09
- Handled queries regarding products, providing detailed information as necessary.
- Upheld company policies whilst dealing with returns and exchanges.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Collaborated effectively with team members during busy periods.
- Greeted every customer warmly, promoting friendly atmosphere.
- Built rapport with frequent shoppers to foster loyal customer base.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Conducted price checks at request of customers for clear communication on cost.
- Assisted customers in finding desired items to enhance their shopping experience.
Back of house assistant
Virgin Active
Chiswick, Hounslow
2022.06 - 2022.08
- Cleaned work surfaces, ensured hygiene standards were met.
- Assisted chefs in food preparation for efficient meal service.
- Kept a safe working environment by following all health and safety regulations.
- Removed rubbish, kept bin area clean and orderly.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
Education
BTEC - Games Design
South Thames College
London 2023.09 - 2024.06
BTEC - Creative Media and Film
South Thames College
London 2024.09 - 2025.07
GCSEs - Maths
Orleans Park School
Richmond, Richmond upon Thames 2018.09 - 2023.07
GCSEs - English
Orleans Park School
Richmond, Richmond upon Thames 2018.09 - 2023.07
Skills
- Positive attitude and enthusiasm
- Effective multitasking
- Electronic device setup
- Point of sale operations
- Basic mathematics
- Presentation standards
- Shop floor maintenance
- Customer service excellence
- Adaptability
- Stock management
- Outgoing personality
- Time management skills
- Cleaning and maintenance
Affiliations
- 3D Modelling
- Dog Owner
- Gym and Weight Lifting
- Gaming
Timeline
BTEC - Creative Media and Film
South Thames College
2024.09 - 2025.07
BTEC - Games Design
South Thames College
2023.09 - 2024.06
Shop assistant
Strawberry Hill Golf Club
2023.02 - 2023.09
Back of house assistant
Virgin Active
2022.06 - 2022.08
GCSEs - Maths
Orleans Park School
2018.09 - 2023.07
GCSEs - English
Orleans Park School
2018.09 - 2023.07
Certification
Office Administration & Reception (Receptionist) Skills Training - Level 3
References
References available upon request.