Summary
Overview
Work History
Education
Skills
Custom
Affiliations
Languages
References
Work Availability
Timeline
StoreManager

Adekunle Olugbekan

London,lambeth

Summary

Dedicated professional with a strong background in customer service, communication, and problem-solving. Demonstrates exceptional interpersonal skills and the ability to manage multiple tasks efficiently. Proven expertise in data input, organising, scheduling, and project coordination. Known for a positive attitude, self-motivation, and effective time-management. Committed to delivering high-quality customer engagement and maintaining cleanliness standards.

Overview

36
36
years of professional experience
2014
2014
years of post-secondary education

Work History

Shop assistant

Sainsbury's
London, Lambeth
05.2016 - 01.2025
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Managed stock levels on shop floor for continuous product availability.
  • Assisted customers in finding desired items to enhance their shopping experience.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Guided customers to locate products or alternative items.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Displayed wares in temporary structures at markets to attract new customers.
  • Improved customer satisfaction with prompt and courteous service.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.

Receptionist

Stockwell Community And Recreation Centre
Stockwell, Lambeth
01.2011 - 01.2012

Managed phone calls, resulting in effective communication flow within the company.

  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Delivered front of house duties with warm and professional manner.
  • Maintained an organised reception area for a professional business environment.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Offered knowledgeable, friendly support to in-office guests.

Data entry clerk

City Sprint Couriers
London, City of London
01.2006 - 01.2007
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Performed general clerical duties as required, contributed to overall operational efficiency.
  • Handled sensitive information, maintained confidentiality at all times.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Updated office databases and records with accurate, current information.
  • Managed documents within company databases, keeping accurate records of critical information.
  • Maintained accurate data entry by diligently inputting information from various sources.
  • Transferred data from physical copies to electronic records.
  • Updated records regularly for maintaining up-to-date databases.
  • Registered new customer account details in system.
  • Addressed enquiries by phone or email regarding data information.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Maintained proper documentation of all data entry activities, aiding future reference and auditing processes.

Cycle courier

City Sprint
London, City of London
01.2004 - 01.2006
  • Maintained positive, helpful attitude to deliver exceptional customer service.
  • Welcomed guests in friendly, professional manner.
  • Delivered multiple customer orders each run to increase deliveries and maximise efficiency.
  • Built and maintained strong working relationships with regular customers.
  • Sorted goods for delivery based on routes.
  • Verified addresses and locations before each delivery to eliminate errors.
  • Conducted deliveries between businesses, shops and households.
  • Handled and stored luggage and packages with care to prevent damage.

Bicycle dispatch rider

Geliot Whitman
London, City of Westminster
01.1989 - 01.2000
  • Attended to customer requests for personalised experience.
  • Followed safety procedures during rides, ensured personal well-being.
  • Interacted with passengers and colleagues using friendly social skills.
  • Communicated clearly with dispatch team to coordinate successful deliveries.
  • Maintained positive, helpful attitude to deliver exceptional customer service.
  • Delivered multiple customer orders each run to increase deliveries and maximise efficiency.
  • Sorted goods for delivery based on routes.

Education

Some College (No Degree) - Hospitality

Mont Rose College
Ilford
09.2014 - 07.2016

Some College (No Degree) - Computer And Systems Development

Icon College
London
01.2013 - 01.2014

Some College (No Degree) - City& guild Level 1-2

Westminster College
City Of Westminster
01.2009 - 01.2010

Some College (No Degree) - Clait Microsoft Office

TBG Computer Training
London
01.2009

Some College (No Degree) - City & Guild Level 1-3

Lewisham College
London
01.2002 - 01.2003

Skills

  • Customer Service
  • Communication
  • Interpersonal Skills
  • Problem Solving
  • Data Input
  • Organizing
  • Analytical Skills
  • Scheduling
  • Multitasking efficiency
  • Effective communication
  • Positivity and enthusiasm
  • Multitasking
  • Prioritization
  • Project Coordination
  • Positive attitude
  • Self-motivation

Custom

Dealt with and resolved customer complaints., Consistently delivered first class customer service, with energy, drive and enthusiasm., Considerable customer service experience with well-developed communication and interpersonal skills., Communicated face-to-face, over the phone and by email to provide help, answer queries and solve problems., Communicated face-to-face with customers, providing prompt customer service., Able to work with people on all levels and both customers and suppliers, giving excellent customer service., Transformed underperforming team into one exceeding targets., Recognized for developing teams to successfully achieve their objectives., Prioritized work to ensure objectives were achieved., Monitored team performance and achievement by working alongside them., Always looking for new and effective ways to solve problems., A proven track record of achievement., Make a positive contribution to teams., Experience of working in groups including planning, organizing, cooperation, coordination and implementation., Enthusiastic team member, taking an active approach to encouraging others' involvement., Encourage others to contribute to meetings to ensure everyone is included., Effective team worker., Computer literate and can quickly learn new software packages., Am interested in computers and enjoy learning more about them and their software., Accurate data input skills., Highly competent when analyzing data and efficiently organizing resources., Experience of organizing and coordinating careers fairs and open days., Excellent organizational skills and the ability to prioritize and meet deadlines., Comfortable organizing installation projects on time and within budget., Am very good at scheduling work and multitasking and see good organization as key to my effectiveness.

Affiliations

  • Building Computers Reading Technology & IT Books and Magazines Cycling Cooking

Languages

English
Proficient (C2)

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shop assistant

Sainsbury's
05.2016 - 01.2025

Some College (No Degree) - Hospitality

Mont Rose College
09.2014 - 07.2016

Some College (No Degree) - Computer And Systems Development

Icon College
01.2013 - 01.2014

Receptionist

Stockwell Community And Recreation Centre
01.2011 - 01.2012

Some College (No Degree) - City& guild Level 1-2

Westminster College
01.2009 - 01.2010

Data entry clerk

City Sprint Couriers
01.2006 - 01.2007

Cycle courier

City Sprint
01.2004 - 01.2006

Some College (No Degree) - City & Guild Level 1-3

Lewisham College
01.2002 - 01.2003

Bicycle dispatch rider

Geliot Whitman
01.1989 - 01.2000

Some College (No Degree) - Clait Microsoft Office

TBG Computer Training
Adekunle Olugbekan