Harry Thomas
CHESTER,England
Summary
Customer-focused professional with expertise in service and team collaboration. Skilled in equipment maintenance and facility upkeep to ensure safety and efficiency. Knowledgeable about the automotive industry, wanting improve upon existing skills to a profesional level with an apprenteship in vehicle maintenance and repair.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Leisure Attendant / Lifeguard
Brio Leisure
Northwich, United Kingdom
2023.10 - 2026.04
- Coordinated with lifeguards during busy hours or emergencies to ensure effective safety measures.
- Collaborated with team members to improve coordination and support during peak periods or events, ensuring seamless operations.
- Provided excellent customer service for increased client satisfaction increasing membership numbers by over 50 members .
- Cultivated positive environments through friendly interactions and proactive assistance to guests, enhancing their experience.
- Used effective communication and excellent problem-solving abilities to assist patrons with issues and queries.
Kitchen Porter
Rowton Poplars Hotel
Chester, United Kingdom
2021.03 - 2023.08
- Upheld cleanliness standards by thoroughly washing kitchen equipment and utensils.
- Ensured pest-free cooking areas through diligent cleaning routines.
- Worked under pressure during peak times without compromising on quality of work delivered, increasing customer retention and increasing visits to over 20 customers per hour.
- Supported overall restaurant operations through effective teamwork with other staff members.
- Unloaded deliveries and organised items for efficient access.
Education
A Levels - Spanish - B, Politics - B, Chemistry - U
Christleton High School
Chester 2022.09 - 2024.07
GCSEs - Biology - 7, Chemistry - 6, Physics - 6, Mathematics - 5, English Language - 6, English Literature - 6, Business Studies - 6, Spanish - 7
Christleton High School
Chester 2017.09 - 2022.07
Skills
- Teamwork
- Customer Service
- Customer relations
- Equipment Maintenance
- Driving licence
- Technical knowledge
- Hands-on skill with tools
- Safety awareness
- Problem solving
- Time managment
- Attention to detail
Certification
- National Pool Lifeguard Qualification (NPLQ), RLSS, 2024-07-01
- National Pool Lifeguard Qualification (NPLQ), RLSS, 2022-08-01
- Automated External Defibrillator (AED), RLSS, 2022-08-01
Languages
Spanish
Advanced
Personal experience
I have personal first hand experience working on cars and motorbikes, completing tasks such as basic maintenance, rust removal, changing tyres, full servicing and components such as brake pads, oils and fluids aswell as tyres. On top of this i have also received work experience in a garage environment, completing tasks such as cleaning and maintaining a workshop environment, detailing customer cars and fulfilling basic tasks.
Affiliations
- Project vehicles
- Car events
- Swimming
References
References available upon request.
Timeline
Leisure Attendant / Lifeguard
Brio Leisure
2023.10 - 2026.04
A Levels - Spanish - B, Politics - B, Chemistry - U
Christleton High School
2022.09 - 2024.07
Kitchen Porter
Rowton Poplars Hotel
2021.03 - 2023.08
GCSEs - Biology - 7, Chemistry - 6, Physics - 6, Mathematics - 5, English Language - 6, English Literature - 6, Business Studies - 6, Spanish - 7
Christleton High School
2017.09 - 2022.07