Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Clara Neville

Dungannon ,Tyrone

Summary

Dedicated lifeguard with proven excellence in stamina and fitness. With a background in customer service and a passion for creating a safe and enjoyable environment for members of the public, I am confident in my ability to contribute to the success of your team.

I am well-versed in CPR and first aid techniques, and I am committed to maintaining a high level of vigilance at all times. Additionally, my ability to remain calm under pressure and address emergencies in a timely manner has been consistently praised by my manager.

I am dedicated to upholding the highest standards of cleanliness and organisation within the work environment. I also possess strong communication skills and have experience in effectively communicating and enforcing pool rules and regulations to individuals.

In addition to my technical skills, I am known for my friendly and approachable demeanour, which allows me to easily connect with members of the public and fellow work colleagues.

Overview

1
1
year of professional experience

Work history

Lifeguard/Leisure Attendant

Club Rivera, Glenavon House Hotel
Cookstown
04.2024 - Current
  • Meet and greet members and hotel guests. I assist members tactfully and with sensitivity when dealing with enquires face to face or by telephone in a friendly and effective manner, proactively developing and maintaining high standards of customer care.
  • Ensure the safety and well-being of users is the top priority by actively monitoring the pool and surrounding areas.
  • Respond swiftly to emergency situations, including in water rescues and providing first aid.
  • Provide clear instructions regarding rules and safety guidelines.
  • Work collaboratively with other team members to ensure smooth operations especially during peak hours.
  • Support the daily activities of the leisure facility ensuring a clean, safe and welcoming environment for all.
  • Undertook regular professional development training to stay updated on lifesaving techniques.
  • Work flexible shifts including holidays and weekends providing continuous coverage for my fellow work colleagues.
  • Assist swimmers in distress, preventing potential accidents occurring.

Education

St Joseph's Grammar School
Donaghmore
09/2019 -

Skills

  • Good team player
  • Strong communication skills- collaborating effectively with other team members
  • Provide excellent customer service- friendly and approachable
  • Ability to deal with customers and their queries with tact and sensitivity
  • Excellent time management
  • High attention to detail
  • Good surveillance skills
  • Proactive leader
  • Adaptable in any given situation
  • Excellent organisational skills
  • Ability to work under pressure
  • Good decision maker
  • Excellent patience
  • High level of physical fitness and stamina
  • The ability to deliver high quality service with minimal supervision
  • Strong work ethic- “Can do” driven approach and attitude


Affiliations

  • I am passionate about sports, I play Gaelic football for my local club at a minor level. I have had an interest in football since an early age and have participated since youth. I also am very enthusiastic about swimming, both for personal enjoyment and to maintain a high level of fitness and endurance for my current job.
  • I enjoy socialising with my family and friends, as it gives me the opportunity to interact and create lasting memories.
  • Actively participate in outdoor activities such as my sports, going on walks and cycling.
  • Enjoy volunteering in my school and local community, where I help to organise and support activities which reinforces my commitment to helping others.

Timeline

Lifeguard/Leisure Attendant

Club Rivera, Glenavon House Hotel
04.2024 - Current

St Joseph's Grammar School
09/2019 -

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Clara Neville