Harry Lawson
Manchester,Manchester
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Motivated employee with over 2 years of experience in retail, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Accomplished Business student, Business & Finance student from the University of Manchester with a strong analytical mindset and studying business economics and finance. Eager to be involved in a team or to make executive decisions on own data driven operations.
Overview
3
3
years of professional experience
Work History
Customer assistant
COOP
Chesterfield, Derbyshire
09.2022 - Current
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Cross-sold related products at point of purchase boosting overall sales volumes.
- Collaborated efficiently with team members to maintain smooth store operations.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Provided excellent customer service to ensure repeat business.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Stocked shelves regularly for easy access to products by customers.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Maintained excellent client satisfaction by providing in-depth support.
Work Experience
Chesterfield Council
Chesterfield, DBY
05.2023 - 06.2023
- Made positive contributions to team and workplace, consistently exceeding expectations.
- Demonstrated critical time management and organisational skills to balance studies alongside voluntary work.
Customer Service Cashier
Spar Group
Manchester, Manchester
11.2024 - Current
- Identified counterfeit notes efficiently, safeguarding company assets.
- Assisted customers with queries, improving overall store reputation.
- Managed queues effectively during busy periods, reducing wait times.
- Maintained up-to-date knowledge on store policies, promotions and product offerings for accurate communication to customers.
- Provided product information to assist customers in making informed decisions.
- Balanced till at the end of each shift, ensuring accuracy in financial reporting.
- Stocked shelves whilst maintaining store cleanliness and orderliness.
Education
A-Levels - Economics, Geography, Biology
Brookfield Community School
Chesterfield 09.2022 - 06/2024
GCSEs - English, Maths, Science, Business, Geography, French and PE
Brookfield Community School
Chesterfield 09.2017 - 07/2022
Skills
- Problem-solving
- Communication skills
- Team building
- Leadership
- Inventory management
- Marketing
- Maths and finance
- Confident communicator
Affiliations
- Football
- Rugby
Languages
French
Intermediate
References
References available upon request.
Timeline
Customer Service Cashier
Spar Group
11.2024 - Current
Work Experience
Chesterfield Council
05.2023 - 06.2023
Customer assistant
COOP
09.2022 - Current
A-Levels - Economics, Geography, Biology
Brookfield Community School
09.2022 - 06/2024
GCSEs - English, Maths, Science, Business, Geography, French and PE
Brookfield Community School
09.2017 - 07/2022
Similar Profiles
DANIEL NIKOLICDANIEL NIKOLIC
SALESMAN at coopSALESMAN at coop
Danial Mohammed RezaDanial Mohammed Reza
Warehouse Worker at CoopWarehouse Worker at Coop
Klara Victoria Sjöström (Sjoestroem)Klara Victoria Sjöström (Sjoestroem)
Dairy Department Manager at coopDairy Department Manager at coop