Harry Castledine
Epsom,Surrey
Summary
Strong problem-solving and communication skills to deal with customer issues. Strategic planning to set up the venue to fit the customer's needs.
Overview
2
2
years of professional experience
Work history
Front of house / bar
Metropolis Epsom
Epsom, Surrey
2025.01 - Current
- Ran the floor to ensure the venue was presentable and clean
- Demonstrated strong teamwork skills
- Reliable with flexible hours, covering nights, weekends and bank holidays.
- Accurate order and allergen awareness to ensure customer needs are met
- Learnt drink-making, and basic coffee and cocktail-making skills
- Strong working relationships/building relationships with regular customers
Supervisor
Epsom Social
Epsom, Surrey
2024.03 - 2024.12
- Managed daily operations, such as maintaining cleanliness, organising bookings and events, and writing reports on the profit of that day
- Trusted with opening and closing the venue by myself
- Resolving customer complaints and responding to concerns promptly and empathetically
- Delegated work to others to ensure the business could run as smoothly as possible
Education
A-Levels - Product design: A*, Physics: B, Maths: B
Blenheim High School
EpsomBachelor of Science - Physics with Astrophysics
University of Exeter,
Exeter, DevonSkills
- Problem-solving
- Communication skills
- Leadership
- Strategic planning
- Calm under pressure
- Resourcefulness
- Reliable
Accomplishments
Achieved a Gold Duke of Edinburgh award:
- Tutored students in mathematics and physics, teaching me communication and patience
- Contributed to maintaining local environmental standards with litter collection
- A player for a local football team, teaching me discipline and adapting to the situation at hand
- Completed a culinary arts cooking course, teaching me kitchen standards and food safety
13 years of competitive football experience, teaching me resilience and the importance of teamwork.
Long involvement in Scouts, developing leadership and teamwork skills.
Timeline
Front of house / bar
Metropolis Epsom
2025.01 - Current
Supervisor
Epsom Social
2024.03 - 2024.12
A-Levels - Product design: A*, Physics: B, Maths: B
Blenheim High School
Bachelor of Science - Physics with Astrophysics
University of Exeter,