Summary
Overview
Work history
Education
Skills
Certification
Custom
Timeline
Generic

Jodie Field

Bishop's Stortford,Hertfordshire

Summary

I consider myself to be an excellent team worker. I am keen and very eager to learn and develop new skills. I have good interpersonal skills; I am reliable and dependable. I can handle multiple tasks daily, and I have excellent time management. I can also work well on my own in an organized and professional manner. I have a positive attitude, approachable and friendly. My transferable skills from each job include clear communication, positive attitude, friendliness, helpfulness, and good working knowledge. I am also a keen learner and have good computer skills. I am proficient with Microsoft office packages including Word, Excel, PowerPoint, and Outlook.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

2026
2026
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Front of House, Waitress, and Bar Staff

BBQ Smoke Kitchen
Bishop's Stortford, Hertfordshire
02.2023 - 08.2025
  • In this role, I worked as front of house, waitress, and bar staff.
  • The variety of the role would involve greeting customers face to face and dealing with enquiries over the phone.
  • I also served drinks at the bar and help prepare customer orders.
  • I provided great waitressing skills such as, taking meal orders, giving outstanding service to the diners, setting up the tables ready for service and clearing away.
  • I would also process customers payments.
  • Took customer orders to ensure timely and accurate delivery of meals.
  • Prepared tables for new arrivals, ensuring a welcoming atmosphere.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Group leader

Club Excel Multi Activity
Bishop's Stortford, Hertfordshire
  • This job involved working with children aged 3 to 11 during the school holidays.
  • The role was varied between working with a team and working alone, managing groups of children in different activities.
  • These included arts and crafts and different sports.
  • This job gave me the skills of being a good listener, patience and remaining calm in stressful situations.
  • I had to always be approachable, helpful, responsible and respectful.
  • Safeguarded children by maintaining risk-free environments and following agreed policies.

Service Advisor

Scania GB
Great Hallingbury, Essex
01.2024 - 11.2024
  • My job role here as a service advisor is to greet customers, acting as a liaison between the mechanics and the customer, answering customer inquiries and handling complaints
  • I used multiple software systems daily to process customer orders, scheduling bookings from multiple companies, cancelling appointments, sending quotes and other related requests
  • I used R2C to upload customer documents, such as MOTS, brake tests and third-party sheet for National express
  • I worked in a team, communicating with colleagues and all levels of management
  • The job role involved daily targets which meant organization and good time management were very important to the team
  • I have experience in using Microsoft office, outlook, Excel, PowerPoint and Autoline, R2C software
  • This role involved drivers' confidential data due to using the GOV.UK website for checking driver's license and MOT certificates
  • Worked closely with other departments within dealership for seamless operations.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Notified customers about service changes or car pick-up schedules.
  • Prioritised workload effectively during busy periods, ensuring no disruption in the service provision process.

Education

T level - science

Harlow College
Harlow, Essex
09.2022 - 06.2023

GCSE - English, History, physical education

Birchwood High School
09.2017 - 05.2022

Skills

  • Customer Service
  • Microsoft Office Suite
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Patience and positivity
  • Polite
  • Good numeracy

Certification

F.A Coaching level 1

Custom

  • Keen interest in football and the gym.
  • Look after 3 younger siblings.
  • Enjoy taking 2 dogs out for walks.
  • Socialize and travel when opportunities arise.
  • Enjoy listening to music and watching films.

Timeline

Service Advisor

Scania GB
01.2024 - 11.2024

Front of House, Waitress, and Bar Staff

BBQ Smoke Kitchen
02.2023 - 08.2025

T level - science

Harlow College
09.2022 - 06.2023

GCSE - English, History, physical education

Birchwood High School
09.2017 - 05.2022

Group leader

Club Excel Multi Activity

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Jodie Field