HARRISON RODGER
Edinburgh
Summary
I am an 18-year-old first-year Business and Marketing student at Edinburgh Napier University with over five years of experience in different working environments. I have worked in front-of-house roles, as well as working as a tennis coach, giving me strong communication, teamwork and customer service skills.
I currently work at The Unit Gym & Fitness, founded by two-time Winter Olympian Ben Kilner. This has given me experience working in a busy fitness environment and interacting with a wide range of people.
Outside of work and university, I have developed a range of skills through different experiences. I was a Scout and have completed my Bronze Duke of Edinburgh’s Award, helping me develop my leadership, organisation and responsibility.
I also run my own Depop account, where I have made over £2,500 in profit. Through this, I have developed a strong understanding of the UK fashion market, including current trends, popular styles and what customers are looking for. I have a good knowledge of the types of clothing that are currently in demand and use this to make informed decisions when buying and selling items. This has given me practical experience in running a small business, managing customers, understanding the market and generating profit.
I am also a DJ and produce my own music, which has helped me develop my creativity and confidence. In my free time, I enjoy camping and spending time outdoors.
I am hardworking, reliable and keen to learn, with experience working independently and as part of a team.
Overview
7
7
years of professional experience
Work history
General assistant
The Unit gym and fitness
Banchory and Mid Deeside, Aberdeenshire, Aberdeenshire
2025.08 - Current
- Managed member check-ins, streamlining gym operations for improved member experience.
- Resolved member complaints with tact and diplomacy, restoring client confidence in the facility.
- Scheduled personal training sessions to maximise trainer productivity and satisfaction of members' fitness needs.
- Coordinated class schedules for optimal use of fitness rooms and trainers' time.
- Monitored gym floor activity whilst at reception, ensuring safety regulations were adhered to at all times.
- Maintained up-to-date records of new memberships and renewals, aiding in accurate record-keeping practices.
- Facilitated telephone transactions, ensuring effective communication between clients and management.
- Recommended beverage options to customers based on preferences, strengthening customer relationships.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Checked and maintained the quality of pastries displayed for sale. on display, contributing to overall quality assurance.
Waiter and Porter
Cafe
Banchory
2024.01 - 2025.07
- Take customer orders accurately and handle them efficiently at the counter
- Prepare and serve a range of breakfast and lunch items to order
- Make a variety of teas and milkshakes to customer preferences
- Assisted in food preparation to ensure timely service delivery and customer satisfaction.
- Accommodated special dietary requests, enhancing customer dining experience.
- Maintain high standards of hygiene and cleanliness in food preparation areas
- Enhanced customer engagement at Tease Coffee Bar in Banchory, fostering a welcoming atmosphere.
- Utilised Point of Sale systems for accurate billing, contributing to efficient transaction processes.
Front Of House
Restaurant
Banchory
2022.01 - 2024.01
- Delivered friendly and attentive customer service, enhancing customer experience in fast-paced environment
- Welcomed customers, took dine-in and takeaway orders, and handled payments efficiently
- Ensured cleanliness and organisation of front-of-house area, contributing to positive dining atmosphere
- Prepared and packaged food for delivery and takeaway orders, ensuring quality and presentation standards were met
- The Olive Tree Banchory
Assistant Tennis coach
Banchory Lawn Tennis Club
2020.01 - 2022.01
- Collaborated with head coach to plan and deliver age-appropriate training sessions
- Coached children aged 6 and above, fostering basic tennis skills and coordination
- Encouraged participation in team activities to enhance involvement, teamwork, and confidence among young players
Education
Scottish Qualifications Certificate -
Banchory Academy
Aberdeen, Aberdeen City /2020 - /2026
Skills
- Point of Sale systems
- Transaction accuracy
- Customer service
- Complaint management
- Data management
- Creative problem-solving
- Strong adaptability
- Performance under pressure
Affiliations
- travelling
- producing music
- spending time with friends and family
- surfing
- tennis
Accomplishments
Aberdeenshire tennis club championship winner
Scottish rugby plate winner
Timeline
General assistant
The Unit gym and fitness
2025.08 - Current
Waiter and Porter
Cafe
2024.01 - 2025.07
Front Of House
Restaurant
2022.01 - 2024.01
Assistant Tennis coach
Banchory Lawn Tennis Club
2020.01 - 2022.01
Scottish Qualifications Certificate -
Banchory Academy
/2020 - /2026