- I enjoy staying active through sports such as football and padel, and regularly go to the gym to maintain fitness and discipline I also have a passion for travel and exploring new places, which helps me stay open-minded and adaptive
Kian Shanahan
Watford,England
Summary
Customer-focused and reliable retail General Assistant with strong experience in food service and face-to-face customer interaction. Accustomed to working in fast-paced environments while maintaining high standards of service, hygiene, and presentation. Confident in handling customer needs independently, resolving issues calmly, and creating a welcoming experience for all customers. A positive team player with excellent communication skills, now seeking to transition into a Cabin Crew role where safety, service, and customer care are a priority.
Overview
4
4
years of professional experience
Work History
general assistant
Aramark
Watford, England
06.2022 - Current
- Independently managed full-service operations, including taking customer orders, preparing and serving food and beverages, and maintaining a clean, welcoming environment.
- Promoted customer retention by attending to customers with exceptional service standards.
- Greeted visitors and appropriately directed to designated areas.
- Helped less experienced staff manage daily assignments.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Served customers efficiently during peak hours, minimising order waiting times.
Education
NVQ Level 1 - public service, plumbing
West Herts College
Watford2021
GCSEs -
francis combe academy
Watford2020
Skills
- Customer service
- Time management
- Food safety
- Point of sale systems
- Team collaboration
- Adaptive problem solving
- Effective communication
- Conflict resolution
Interests
Timeline
general assistant
Aramark
06.2022 - Current
NVQ Level 1 - public service, plumbing
West Herts College
GCSEs -
francis combe academy