Harrison Mandeman

The job role at M&S was to organise work areas and meet deadlines for customer satisfaction, such as resetting the store every morning before opening and ensuring that all maintenance issues and backstage cleanliness had been seen to. People skills were essential to working there requiring dealing with customer complaints queries and also workers of associate corporations such as Gist and Royal Mail drivers. Following protocols are also crucial to succeeding at M&S as part of the job role was to oversee health and safety regulations and the handling of tools in the workplace such as determining that workers are trained to correctly and safely handle equipment required to complete tasks.

Work experience with network rail, which involved practising using computers to make graphs in an office setting and, filing important documents in specific folders so as to make it easier and quicker for users to locate files needed to allow a faster work flow.