SHARON PRATHEEP BALACHANDAR
London
Summary
I am a University of the Arts London graduate with a BSc in Creative Computing (2:1). My artistic background fosters a deep appreciation for creativity, enhancing my programming expertise in programming languages like Python, p5.js, HTML, CSS, and Xcode. I thrive in team-based and independent environments, adapting to fast-paced settings while delivering high-quality results. My technical knowledge encompasses machine learning, Human-Computer Interaction (HCI), creative coding, and iOS app development. Additionally, my retail experience has sharpened my communication, problem-solving, and time-management skills, enabling me to excel under pressure while maintaining excellent customer service.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Customer Assistant
Marks and Spencers
London
06.2024 - 09.2024
- Worked on the shop floor, tills, and back of the shop.
- Improved customer relations by promptly addressing queries and concerns.
- Helped customers use self-checkouts, ensuring smooth and accurate transactions.
- Efficiently assisted multiple customers simultaneously, ensuring a smooth and continuous flow by immediately attending to the next customer as soon as one was finished.
- Assisted in maintaining cleanliness and order in the back of the shop.
- Helped with deliveries during morning shifts, ensuring stock was efficiently moved from the truck to the shop.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
Festive Colleague Temporary Staff
TESCO
London
09.2022 - 02.2023
- Took on various roles around the store.
- Worked at the tills, assisting customers with payments and ensuring a pleasant shopping experience.
- Stocked and maintained the produce section (fruits and vegetables).
- Worked in the warehouse, handling deliveries, tracking stock, and preparing items for the shop floor.
- Covered the role of security guard when needed.
- Handled complaints with professionalism to retain clients.
- Collaborated well with team members for successful projects.
- Upheld cleanliness standards in workspace to maintain hygiene levels.
- Enhanced customer satisfaction by providing excellent service.
- Assisted customers with queries, improving overall experience.
- Communicated effectively with colleagues to facilitate teamwork.
Education
Bachelor of Science - Creative Computing
University of the Arts London
London 09.2021 - 07.2024
A-Levels and BTEC - Graphic Design, 3D Design, L3 Subsidiary Diploma IT
Leyton Sixth Form College
London 09.2019 - 07.2021
GCSEs - GCSEs
Chobham Academy
London 09.2015 - 06.2019
Skills
- Graphic Design
- Apple Xcode
- CSS
- HTML
- Human-Computer Interaction
- JavaScript
- Adobe Photoshop
- Computational Ethics
- Visual Studio Code
- Data Processing
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Illustration - Clip Studio Paint
- Animation - Clip Studio Paint
- 3D Design - Blender
Languages
English
Native
Tamil
Intermediate
Certification
Admin, PA and Secretarial Certification
Staff Skills Academy+
completed on 18/02/2024
References
References available upon request.
Timeline
Customer Assistant
Marks and Spencers
06.2024 - 09.2024
Festive Colleague Temporary Staff
TESCO
09.2022 - 02.2023
Bachelor of Science - Creative Computing
University of the Arts London
09.2021 - 07.2024
A-Levels and BTEC - Graphic Design, 3D Design, L3 Subsidiary Diploma IT
Leyton Sixth Form College
09.2019 - 07.2021
GCSEs - GCSEs
Chobham Academy
09.2015 - 06.2019
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