Harpreet Kaur
Wolverhampton,West Midlands
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.
Enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work history
Sales assistant
KSR Systems
Panchkula
2024.01 - 2026.03
- Assisted customers with product selection for optimal satisfaction.
- Delivered exceptional after-sales service, encouraging repeat business.
- Built strong relationships with regular customers for repeat business.
- Improved customer service by efficiently handling queries and complaints.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Conducted daily inventory checks to manage stock levels accurately.
Sales merchandiser
Teqdeft
Panchkula
2019.03 - 2023.11
- Implemented promotional displays, significantly improved product visibility in stores.
- Trained retail staff about products to increase their knowledge and boost sales efforts.
- Established successful relationships with store management to address order issues or customer complaints.
- Coordinated with suppliers to secure timely delivery of merchandise, preventing stockouts.
- Liaised closely with suppliers; maintained good working relationships for smooth business operations.
- Facilitated communication between the head office and retail outlets; ensured consistent understanding of company policies across all parties involved.
- Analysed sales figures, implemented strategies to improve underperforming areas.
Education
Bachelor of Arts - Sociology, History, English & Home Science
Punjabi University
Patiala 2017.04 - 2019.04
Skills
- Sales target achievement
- Time optimisation
- Strategic selling techniques
- Price tagging
- Positive attitude
- Product merchandising
- Complaint handling
- Customer Service
- Stock counting
Affiliations
- Travelling
- Cooking
- Reading Books
- Watching movies
Languages
English
Elementary
Timeline
Sales assistant
KSR Systems
2024.01 - 2026.03
Sales merchandiser
Teqdeft
2019.03 - 2023.11
Bachelor of Arts - Sociology, History, English & Home Science
Punjabi University
2017.04 - 2019.04