Summary
Overview
Work history
Education
Timeline
Generic

Haroon Ikhlaq

Summary

Reliable and resourceful individual with highly relevant transferable skills in customer service and teamwork, coupled with strong communication abilities. Skilled in problem-solving and adaptability, crucial for supporting diverse tasks and ensuring smooth operations. Committed to contributing to positive and productive environment, driving successful outcomes. Gaining a foundation in engineering and hand skills gained volunteering across different car garages and IT repair. I improved on my problem-solving, analytical and technical skills which I have further through my practical experience.


In my role as an Online Picker at Sainsbury's, I developed excellent organizational and time management skills, working efficiently in a fast-paced environment. As a Trainee IT Technician in an IT firm, I gained hands-on experience troubleshooting, repairing, and maintaining IT systems, deepening my technical expertise in system management and support. I have also worked at Thorpe Park as a Rides Assistant, where I was responsible for ensuring the safe and smooth operation of mechanical ride systems, troubleshooting minor issues, and providing customer service. Additionally, my volunteer work at various car garages allowed me to apply and expand my mechanical skills, including vehicle maintenance and diagnostics.

Overview

2
2
years of professional experience
8
8
years of post-secondary education

Work history

Online Assistant

Sainsbury's
London
05.2024 - Current
  • Worked efficiently to meet daily targets and deadlines, supporting the smooth operation of the online order fulfilment process.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Assisted in stock replenishment to maintain store appearance.
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Maintained personal KPI`s and department goals.

Assistant mechanic

Volunteer
London
10.2023 - Current

Have been volunteering different garages within my areas to gain mechanical experience and improve hand skills.


  • Repairing, replacing and fitting tyres on cars
  • Performing tyre diagnostics (tyre condition and tread depth)
  • Checking and adjusting wheel balance and alignment
  • Carried out pre/post inspection on emergency vehicles (St John`s Ambulances) to carry out work
  • Carried out basic servicing on vehicles (oil/cabin filters, topping up liquid, changing light bulbs)
  • Checked for any missing tools and maintain a clean area

Rides Assistant

Merlin Entertainments
Surrey, United Kingdom
01.2024 - 04.2024
  • Ensured guest safety by enforcing ride regulations and guidelines.
  • Facilitated crowd control to maintain order and safety at the venue.
  • Conducted regular inspections on rides, ensuring their optimal functionality and safety.
  • Cleaned carriages between rides to maintain good hygiene standards and safety (free from FOD).
  • Assisted customers with there queries and general customer service.

Trainee IT Technician

ISA-Comtech
London
01.2023 - 08.2023
  • Soldering circuits, replaced capacitors, diodes, resistors and repairing motherboards
  • Tested wiring and other electrical systems for function and flow
  • Performed troubleshooting and repaired laptops/desktops and hardware upgrades
  • Assess systems hardware and software and suggested modifications to improve efficiency
  • Processed over 25 supports requests weekly for technical assistance on wide range of issues related to Windows Operating System






Education

BTEC Extended Diploma - Advanced Manufacturing Engineering

Kingston College
Kingston upon Thames
09.2022 - 07.2024

GCSE -

Hampstead School
London
09.2016 - 07.2022

Timeline

Online Assistant

Sainsbury's
05.2024 - Current

Rides Assistant

Merlin Entertainments
01.2024 - 04.2024

Assistant mechanic

Volunteer
10.2023 - Current

Trainee IT Technician

ISA-Comtech
01.2023 - 08.2023

BTEC Extended Diploma - Advanced Manufacturing Engineering

Kingston College
09.2022 - 07.2024

GCSE -

Hampstead School
09.2016 - 07.2022
Haroon Ikhlaq