Summary
Work history
Education
Skills
Timeline
Generic

Haydn Baker

Walsall,England

Summary

Experienced in online customer support with focus on enhancing user experience. Capable of resolving queries swiftly through strong communication skills and in-depth understanding of e-commerce platforms. Committed to maintaining high satisfaction rates by providing accurate information and personalised assistance.

Work history

Online assistant

Sainsburys
Walsall, West Midlands
2025.09 - 2025.12
  • Handled multiple tasks simultaneously whilst meeting deadlines, demonstrating excellent organisational skills.
  • Worked closely with other team members, fostering a positive work environment.
  • Assisted clients in placing orders, thereby improving their shopping experience.
  • Maintained comprehensive knowledge of all products offered by the company; assisted customers make informed decisions.
  • Inspected products before customer delivery to ensure orders met defined quality standards.

Education

Diploma of Higher Education - Electrical Installation

Walsall College
Walsall
09.2025

Skills

  • Listens to all information given
  • Takes accountability for mistakes
  • Good at working in a team
  • Approachable if there’s a problem

Timeline

Online assistant

Sainsburys
2025.09 - 2025.12

Diploma of Higher Education - Electrical Installation

Walsall College
Haydn Baker