Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

HARLEEN GREWAL

Virginia Water,Surrey

Summary

Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. I am also a driven professional with a background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within a growing company.

Overview

3
3
years of professional experience
9
9
years of post-secondary education

Work history

Internship

Kings cross
London
06.2018 - 06.2018
  • Experienced working with HTML and JavaScript coding languages in a work setting and building games under code, and learning the extent of artificial intelligence against the human mind.

Sales and Marketing Assistant

StuartsLondon
London
06.2019 - 12.2020
  • Identified customer needs by managing market research activities, including customer surveys and focus groups.
  • Delivered superior customer service by making information readily available and actively listening to customer needs and concerns.
  • Worked for the online website, adding products and product descriptions utilising Visual-soft as the main software.
  • Learned about high-end menswear fashion
  • Had a part in working in-store with customers, and online creating social media content and uploading images to the website along with writing the items description
  • Consistently met and exceeded in meeting online advertisement goals

Sales assistant

Crew Company Clothing
Windsor
07.2021 - 09.2021
  • Provided helpful, attentive sales support and service to generate positive customer feedback
  • Opened new merchandise boxes and stocked sales floor racks and shelves with latest items
  • Packed online customer orders
  • Maintained great visual merchandising standards by routinely cleaning and organizing window and point of sale displays.

Health and retail sales assistant

Lloyds Pharmacy, Virginia Water
01.2021 - 06.2021
  • Required myself to work with a variety of different products, from pharmaceutical medication to beauty products
  • Obtained information and details with work priorities from managers by managing tasks at particular set times of the day.

Sales assistant

Legoland Windsor Resort
Windsor
08.2020 - 11.2020
  • Experienced working with a range of customers, ranging from the ages of 7 to 60+ years
  • Promoted special offers and loyalty cards with my upselling skills

Education

Bachelor of Arts - Philosophy

University of Nottingham
09.2021 - Current

GCSEs -

The Marist School
01.2014 - 06.2019

A-Levels -

Windsor Berkshire College
09.2019 - 06.2021

Skills

  • Enthusiastic communicator
  • Stock merchandising
  • Brand awareness
  • Thorough stock replenishment
  • Customer assistance
  • Excellent timekeeping
  • Retail marketing
  • Product expertise
  • After-sales care
  • Money handling
  • Results driven
  • Upselling expertise
  • Customer service oriented
  • Fashion and styling expertise

Affiliations

  • President of the Punjabi Society
  • Philosophy Society member

Languages

English
Native
Hindi
Native
Punjabi
Native

Timeline

Bachelor of Arts - Philosophy

University of Nottingham
09.2021 - Current

Sales assistant

Crew Company Clothing
07.2021 - 09.2021

Health and retail sales assistant

Lloyds Pharmacy, Virginia Water
01.2021 - 06.2021

Sales assistant

Legoland Windsor Resort
08.2020 - 11.2020

A-Levels -

Windsor Berkshire College
09.2019 - 06.2021

Sales and Marketing Assistant

StuartsLondon
06.2019 - 12.2020

Internship

Kings cross
06.2018 - 06.2018

GCSEs -

The Marist School
01.2014 - 06.2019
HARLEEN GREWAL