Harikrishna Pilli
Sheffield,United kingdom
Summary
Dynamic and self-motivated professional with a strong foundation in strategic planning, relationship-building, and new staff training. Demonstrates exceptional communication proficiency and critical-thinking skills, coupled with a proactive initiative and tactful complaint handling. Adept in liquor knowledge, mathematical aptitude, and time-management, ensuring efficient operations and customer satisfaction. Committed to leveraging these competencies to drive organisational success and foster a collaborative work environment.
Charismatic and driven individual with background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with ability to work well under pressure. Aims to create memorable experiences and contribute to thriving bar environment.
Overview
1
1
Certification
Work History
Bartender
Vibe establishment
Chesterfield, Derbyshire
07.2024 - Current
- Demonstrated knowledge of drink recipes for improved customer experience.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Implemented new cocktail recipes by researching current trends in the industry.
- Collected, washed and put away glassware between guests.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Provided excellent service to customers, resulting in repeat business.
- Developed rapport with regular patrons fostering a loyal customer base.
- Handled cash transactions securely minimising risk of theft or fraud.
- Kept bar service areas stocked with tea, coffee and espresso.
- Created an inviting atmosphere through friendly interaction with customers.
Education
Bachelor of Technology - ECE
Gurunanak institute of technology
India 06.2016 - 01.2021
Master of Science - Computing
Sheffield Hallam University
Sheffield 01.2024 -
Skills
- Proactive initiative
- Tactful complaint handling
- Relationship-building
- New staff training
- Strategic planning
- Liquor knowledge
- Communication proficiency
- Critical-thinking
- Mathematical aptitude
- Time-management
- Self-motivation
Certification
Data Science internship certificate in Innomatics labs(IBM)
Timeline
Bartender
Vibe establishment
07.2024 - Current
Master of Science - Computing
Sheffield Hallam University
01.2024 -
Bachelor of Technology - ECE
Gurunanak institute of technology
06.2016 - 01.2021
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