Summary
Overview
Work history
Education
Skills
Timeline
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Hannah Warren

Norwich,Norfolk

Summary

I am a dedicated and driven professional with experience in customer service, healthcare, and cricket coaching. As a compassionate and self-motivated individual, I am passionate about enhancing others' quality of life. I thrive in team environments and embrace challenges, consistently maintaining a positive attitude and putting significant effort into clinical practice, high-quality coaching, and tackling new obstacles.

Overview

2026
2026
years of professional experience

Work history

Sales Assistant

OFFICE
Norwich, Norfolk
  • Started as a Christmas temporary employee and was invited back on multiple occasions to re-join the team.
  • Offered a permanent position, which provided a valuable opportunity to rapidly develop skills in adaptive thinking and effectively manage challenging situations.

Apprentice Receptionist

Norfolk and Norwich University Hospital
Norwich, Norfolk
  • Commenced as an apprentice receptionist, achieving a Level 2 in customer service.
  • Secured full-time employment at the reception, later transitioning to a hands-on role in the healthcare sector.

Healthcare Assistant

Norfolk and Norwich University Hospital
Norwich, Norfolk
10.2020 - 05.2022
  • Initiated role as a healthcare assistant in October 2020, passionately engaging in patient care and support.
  • Completed care certificate along with blood glucose and venepuncture training, as well as fulfilling all mandatory training requirements.
  • Embraced the challenges of being patient-facing, gaining unexpected insights and personal growth throughout the experience.
  • Gained valuable lessons and resilience while serving in a healthcare position during a global pandemic.
  • Committed to ongoing adaptation and pursuing opportunities that combine patient interaction with educational advancement.

Apprentice Dental Nurse

Prince of Wales Dental Care
Norwich, Norfolk
05.2022 - 09.2025
  • Joined the practice from Norfolk and Norwich Hospital to pursue a healthcare role with Monday-Friday hours, gaining diverse experience.
  • Quickly engaged with the Endodontic Specialist, enhancing my role's scope.
  • Developed the ability to work independently and effectively collaborate across all teams, boosting my confidence and accountability in both professional and personal capacities.
  • Fostered strong relationships with my employer, enabling me to continue working part-time at this practice alongside my full-time position, with hopes to return to a full time position soon.

Women's and Girls' Participation Officer

Cambridgeshire Cricket Limited
Cambridge, Cambridgeshire
09.2023 - 10.2025
  • Cultivated a deep passion for cricket by establishing a successful women's team at Sprowston CC.
  • Collaborated with schools and clubs to increase participation of women and girls in cricket at the grassroots level, igniting enthusiasm for the sport and sharing my enthusiasm.
  • Excel in coaching while aiming to be a positive role model.
  • Organized my work independently, demonstrating self-discipline to consistently deliver high-quality results.
  • Developed and implemented initiatives to enhance women's and girls' participation in cricket activities.
  • Conducted outreach efforts to schools and community groups to raise awareness of cricket opportunities.
  • Facilitated training sessions and workshops aimed at empowering female athletes and coaches.
  • Evaluated participation metrics to inform strategic planning for future engagement initiatives.
  • Organised events and competitions that showcased female talent and encouraged community involvement.

Education

GCSE -

Framingham Earl High School
Norwich, Norfolk

Level 2 Diploma - Customer Service

Norfolk and Norwich University Hospital
Norwich

Level 3 Extended Diploma - Dental Nursing

Prince of Wales Dental Care

ECB Foundation Level 1 - Cricket Coaching

1st 4Sport Qualifications
Cambridge, Cambridgeshire

ECB Core Coach -

1st 4Sport Qualifications

Skills

  • Active Listening
  • Communication
  • Computer Skills
  • Customer Service
  • Interpersonal Skills
  • Problem-Solving
  • Time Management
  • Risk assessment understanding
  • Oral communication

Timeline

Women's and Girls' Participation Officer

Cambridgeshire Cricket Limited
09.2023 - 10.2025

Apprentice Dental Nurse

Prince of Wales Dental Care
05.2022 - 09.2025

Healthcare Assistant

Norfolk and Norwich University Hospital
10.2020 - 05.2022

Sales Assistant

OFFICE

Apprentice Receptionist

Norfolk and Norwich University Hospital

GCSE -

Framingham Earl High School

Level 2 Diploma - Customer Service

Norfolk and Norwich University Hospital

Level 3 Extended Diploma - Dental Nursing

Prince of Wales Dental Care

ECB Foundation Level 1 - Cricket Coaching

1st 4Sport Qualifications

ECB Core Coach -

1st 4Sport Qualifications

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Hannah Warren