CHRISTIANAH ALEMU
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
8
years of professional experience
1
1
Language
Work History
Sales Assistant
Sunty & Sons
, Lagos
01.2021 - 04.2023
- Keep up with market trends to assess whether your store needs any improvements Projections are made after examining sales and revenue information
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Pharmacy Sales Assistant
HealthCare Pharmacy
05.2020 - 02.2021
- Taking stock of all pharmaceutical supplies and medications
- Processing sales transactions for pharmaceutical products and other supplies
- Restocking shelves with new pharmaceutical supplies and medication
- Accurately typing prescription labels, then printing them
- Responding to fax and email messages
- Ensuring clean and orderly workspaces.
- Confirmed customer information and insurance eligibility for prescriptions.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
Teller Officer
Guaranty Trust Bank Limited
01.2015 - 11.2015
- Assisted tellers in cashing checks by verifying signatures and amounts.
- Conducted various branch operations tasks such as balancing and replenishing ATM, TCD and shipment processing.
- Managed branch vault by verifying accuracy of cash transactions.
- Trained newly hired tellers, providing extensive mentoring along with positive reinforcement to help employees meet monthly goals and reach objectives.
- Executed various customer deposits, withdrawals and money orders.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
B.Sc. - Business Administration
Federal University of Agriculture
12.2015 - 05.2019
National Diploma - Business Administration
The Polytechnic
08.2012 - 05.2014
WAEC ‘O' Levels - undefined
Korecome Comprehensive College Igando
09.2006 - 05.2012
Skills
Stocking and replenishing
Store opening and closing
Active Listening
Planning and Coordination
Dependable and Responsible
Point of sale operation
Sales expertise
Product and service sales
Guest seating arrangements
Decision-Making
Timeline
Sales Assistant
Sunty & Sons
01.2021 - 04.2023
Pharmacy Sales Assistant
HealthCare Pharmacy
05.2020 - 02.2021
B.Sc. - Business Administration
Federal University of Agriculture
12.2015 - 05.2019
Teller Officer
Guaranty Trust Bank Limited
01.2015 - 11.2015
National Diploma - Business Administration
The Polytechnic
08.2012 - 05.2014
WAEC ‘O' Levels - undefined
Korecome Comprehensive College Igando
09.2006 - 05.2012