Friendly and approachable, with excellent customer service skills coupled with ability to multitask in fast-paced environments. Adept in communication and teamwork. Dedicated to creating positive dining experience for guests in a waitress role.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Waitress Staff/ Front of House
The Cotford Hotel and L'amuse bouche restaurant
Malvern, Worcestershire
11.2023 - Current
Provided excellent service to customers, improving their overall dining experience.
Demonstrated excellent multitasking abilities for timely delivery of orders.
Utilised professional communication skills to resolve customer complaints.
Polished glasses and cutlery to pristine standards.
Translated customer requests clearly to kitchen staff to meet specific preferences.
Pot washer
Faun
Malvern, Worcestershire
10.2023 - 05.2024
Sorted dishes before washing, increasing operational efficiency.
Worked collaboratively with the rest of the kitchen staff, fostering a positive working atmosphere.
Performed high-quality dish-washing services in busy kitchen environments.
Operated industrial dishwasher effectively to ensure highest level of cleanliness.
Education
GCSEs -
The Chase School
Great Malvern, Worcestershire
09.2021 - 06.2023
AS Level - Mathematical Studies Level Three Certificate
The Chase School
Great Malvern, Worcestershire
09.2023 - 06.2024
A-Levels -
The Chase School
Malvern, Worcestershire
09.2023 - 06.2025
Skills
Outstanding customer service
Strong communication
Fine dining experience
Front-Of-House (FOH) procedures
Efficient under pressure
Accomplishments
Silver Duke of Edinburgh (2023)
Bronze, Silver, Gold, and Diamond awards through Scouting
Grades 1-5 Cello
Prefect (2022-2023)
Senior Leadership Team (2024-2025)
Peer Mentor (2024-2025)
Affiliations
Cello
Rugby
Timeline
Waitress Staff/ Front of House
The Cotford Hotel and L'amuse bouche restaurant
11.2023 - Current
Pot washer
Faun
10.2023 - 05.2024
AS Level - Mathematical Studies Level Three Certificate