Hannah Heaney

• Liaised between patients and healthcare professionals, facilitated effective communication channels.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
• Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
• Monitored vital signs of patients with meticulous attention to detail for accurate readings.
• Provided basic health education to patients for proper self-care post discharge.
• Enhanced healing process by changing wound dressings regularly.
• Assisted in patient care, improved comfort and well-being.
• Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
• Prepared meals for patients, ensured balanced nutrition intake.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Maintained confidentiality and compliance standards for optimised patient care.
• Worked closely with nurses to maintain high levels of communication.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Prepared healthy meals and delivered feeding support.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
• Submitted reports to manager regarding status of client.
• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
• Met with patients and families to discuss care plan adaptations, seeking continual improvement.
• Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.

To work flexible across site, working across wards such as medical, surgical, elderly, outpatients, renal, cardiology and haematology - cancer unit.
Supporting patients in any given department from observations to full assistance of care needs, washing and dressing, mobilising and assistance with nutrition.
To work alongside RN's, doctors, managers, agency staff, consultants, family members and other professionals. Responsibilities include using the 'Vital Pac' system to electronically document NEWS scores, blood glucose monitoring, undertaking ECG's, bladder scans, daily record sheets (input/output charts, Sskin bundles, stool charts, catheter care, body maps and patient property). Input cannulas and take bloods at the nurses or doctors request.
Supporting relatives and patients with any needs or concerns.
End of life care during final days and basic life support.
Attend training when it is required and maintain in date policies, keep a good attitude, work life balance and professionalism to work alongside different wards, staff, patient needs, knowledge, and terminology for different wards. Being able to manage with changing workloads throughout shift, changing wards, to cope with the demand of the service and remaining professional at all times whilst wearing uniform.

Working across community hospitals on a bank contract, fulfilling duties within rehabilitation wards (patients admitted from acute or home admission) to gain more rehab from surgery or needing more assistance to reach baseline before returning home. Occasionally may have end of life patients from the community to support and their family within the last days.
Daily washing, supporting with mobility, observations - blood pressure, sats, temperature, respiratory rate, alertness. Support with meal times if needed and fluid intake.
Individualised care plans, MUST, catheter care, mouth care, checking previous letters, appointments and any previous/ necessary documentation. Maintaining high quality care alongside communicating with the RN/ in charge sister or doctor and patient of any worries or needs during each shift whilst on duty. maintaining cleaning and health and safety throughout th environment, checking equipment before it is used by checking the date and that it is safe to use, were it may not to report it.
Maintan privacy and dignity whilst keeping as much independence of a patient and allowing them to express capacity at all times when available