Lisa Mansfield
Southport,Merseyside
Summary
I am a compassionate and motivated newly qualified Adult Nurse, with clinical experience across NHS wards, community, residential care, and transferable administrative and entrepreneurial skills from previous roles. I am currently employed as a Healthcare Assistant within Mersey West Lancashire Teaching Hospitals, supporting the delivery of safe, high-quality, person-centred care within a fast-paced multidisciplinary environment.
I have strong clinical communication, patient advocacy, organisational, and teamwork skills, and I actively sought additional practical experience in the emergency department, phlebotomy, rehabilitation support, and clinics.
I am recognised for my enthusiastic and confident approach and the ability to build positive therapeutic relationships with patients, relatives, and colleagues.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work history
Healthcare Assistant
NHS Professionals / Mersey West Lancashire Teaching Hospitals
Southport and Ormskirk
2025.04 - 2026.06
- Support registered nurses in delivering safe, effective, person-centred care across acute hospital wards. Responsibilities include patient observations, personal care, documentation, mobility support, infection prevention, and assisting patients with activities of daily living within fast-paced clinical settings.
Healthcare Assistant
Hesketh Park Lodge
Southport
2024.04 - 2024.12
- Delivered compassionate care to residents with complex physical and cognitive needs, including dementia and end-of-life care. Supported dignity, independence, emotional well-being, and safe care delivery within a residential setting.
Owner
Self-Employed Cleaning Business
Southport
2014.01 - 2021.01
- Managed a successful domestic and commercial cleaning business, developing strong organisational, communication, leadership, and time-management skills while maintaining high professional standards and client relationships.
Telephone Advisor & Administrator
Paymentshield Ltd
Southport
2007.01 - 2015.01
- Worked in a regulated customer service and administration environment, handled enquiries, complaints, payments, and staff support functions to uphold compliance and customer satisfaction.
Education
MA - Adult Nursing (Pre-Registration)
Edge Hill University
2025.01 - 2027.01
BA (Hons) - Psychology & Sociology
University of Liverpool
2000.01 - 2004.01
3 A Levels - English Language, Social Policy, Psychology
King George V College
9 GCSEs - Mathematics, English Dual, Science Dual, IT, Geography, French, Home Economics
Ainsdale High School
Skills
Medication preparation and administration
Deterioration recognition
Escalation using SBAR
Blood glucose monitoring
Infection control
Care planning and documentation
Patient advocacy
Dementia support
End-of-life care
Catheter care experience
Wound dressing experience
Pressure area management and falls prevention
Safe handling practices
Basic life support
Phlebotomy experience
Neurological checks
ECGs
NG & PEG experience
REFERENCES
Current Reference - Mersey West Lancashire Teaching Hospitals
Tel: 0151 430 1302 - Email: MWLBank@merseywestlancs.nhs.uk
Academic Reference - Jill Snodin – Senior Lecturer
Tel: 01695 657040 - Email: snodinj@edgehill.ac.uk
Previous Employer Reference - Access Point Ltd
Tel: 01704 544 999 - Email: hello@apuk.net
CLINICAL LEADERSHIP & PATIENT ADVOCACY
I advocated for a patient experiencing memory difficulties by introducing a communication notebook to support daily updates between healthcare staff, the patient, and family members. I encouraged consistent use during handovers to improve continuity of communication, reduce patient anxiety, and promote family involvement in care planning.
Timeline
Healthcare Assistant
NHS Professionals / Mersey West Lancashire Teaching Hospitals
2025.04 - 2026.06
MA - Adult Nursing (Pre-Registration)
Edge Hill University
2025.01 - 2027.01
Healthcare Assistant
Hesketh Park Lodge
2024.04 - 2024.12
Owner
Self-Employed Cleaning Business
2014.01 - 2021.01
Telephone Advisor & Administrator
Paymentshield Ltd
2007.01 - 2015.01
BA (Hons) - Psychology & Sociology
University of Liverpool
2000.01 - 2004.01
3 A Levels - English Language, Social Policy, Psychology
King George V College
9 GCSEs - Mathematics, English Dual, Science Dual, IT, Geography, French, Home Economics
Ainsdale High School