Hannah Hayes
Portadown,Armagh
Summary
Driven and dedicated with excellent communication skills. Experience in dealing with customer complaints and following through to resolution.
Disciplined with time keeping and good organisational skills.
Adaptive and creative with an enthusiastic approach to work.
Overview
1
1
year of professional experience
Work history
Assistant Athletics Coach
Northern Ireland Athletics
Belfast, Down
2024.02 - Current
- Coached children's athletics sessions as and when required as part of a structured training programme.
- Adapted coaching styles to support children of different abilities.
- Administered first aid, responded to emergencies and reported incidents properly.
- Maintained an open and supportive environment for young athletes.
- Promoted safety and welfare of young children by following safeguarding principles.
- Managed behavioural challenges to reduce disruption to training sessions.
- Maintained safe training conditions, ensuring athlete wellbeing at all times.
Retail assistant
Woodview Garden Centre
Richhill, Armagh
2024.01 - Current
- Delivered excellent customer service by answering queries and providing product information.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Assisted with visual merchandising displays ensuring seasonally appropriateness.
- Assisted in stock replenishment to maintain store appearance.
- Maintained clean shop floor, promoting a welcoming environment.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Helped in the setup of special events and promotional activities within the store.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
Extended Certificate - Sport and Exercise Science
Southern Regional College
Armagh 2023.09 - 2024.06
GCSEs - Art
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - Drama
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - Math
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - English Literature
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - English Language
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - Moving Arts Images
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - Single Award Science
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - Physical Education
Portadown College
Portadown 2021.09 - 2023.06
GCSEs - Food and Nutrition
Portadown College
Portadown 2021.09 - 2023.06
Pilates Matwork Certification - Pilates
The Australian Physiotherapy and Pilates Institute
Dublin 2024.09 -
Skills
- Self-Motivation and drive
- Customer Service
- Organisational skills
- Communication
- Trustworthy
Affiliations
- Athletics- High Jump
- Arts and Crafts
- Painting
Timeline
Pilates Matwork Certification - Pilates
The Australian Physiotherapy and Pilates Institute
2024.09 -
Assistant Athletics Coach
Northern Ireland Athletics
2024.02 - Current
Retail assistant
Woodview Garden Centre
2024.01 - Current
Extended Certificate - Sport and Exercise Science
Southern Regional College
2023.09 - 2024.06
GCSEs - Art
Portadown College
2021.09 - 2023.06
GCSEs - Drama
Portadown College
2021.09 - 2023.06
GCSEs - Math
Portadown College
2021.09 - 2023.06
GCSEs - English Literature
Portadown College
2021.09 - 2023.06
GCSEs - English Language
Portadown College
2021.09 - 2023.06
GCSEs - Moving Arts Images
Portadown College
2021.09 - 2023.06
GCSEs - Single Award Science
Portadown College
2021.09 - 2023.06
GCSEs - Physical Education
Portadown College
2021.09 - 2023.06
GCSEs - Food and Nutrition
Portadown College
2021.09 - 2023.06