HELEN BEY
Amersham,Bucks
Summary
Professional and driven individual with strong ability to connect with customers and create a welcoming atmosphere. Demonstrates excellent communication, multi-tasking and problem-solving skills and ensuring customer satisfaction.
Overview
36
36
years of professional experience
Work History
Showroom Assistant
Farrow and Ball Limited
Beaconsfield, Buckinghamshire
07.2019 - 05.2025
- Representing the company through professional appearance.
- In depth knowledge on all F&B products, delivering schemes and advice ensuring customer satisfaction. Building relationships with customers and trade alike to secure repeat business.
- Boosted showroom efficiency by organising product displays meticulously.
- Supported inventory management, ensuring stock levels were always maintained.
- Creating and displaying mood boards to showcase our wallpapers and paints.
- Handled customer complaints professionally.
- Other aspects of customer engagement include upselling and managing customer bookings for our 'Colour Consultancy' service.
- A trusted key holder and overseeing showroom operations in managers abscence.
- Assisting in training new members of staff.
Showroom Assistant
Brickwood Design Studio
Berkhamsted, Hertfordshire
04.2017 - 11.2018
- I worked solo in the interior design studio, giving advice to customers on home furnishings, fabrics and paint.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Achieved a welcoming atmosphere by maintaining cleanliness and order in the showroom.
Legal Secretary
Nabarro Nathanson
London, W1
01.1989 - 01.2002
- For over a decade, I worked as a legal secretary for a Conveyancing Solicitor.
Education
Part-time course - Interior Decoration
Inchbald School of Design
London 09/2008 - 07/2009
Level 1 and Level 2 - Horticulture
Royal Horticultural Society
Harrow 09/2012 - 07/2014
RHS Garden Design Course - landscaping and botanical design
Royal Horticultural Society
09/2015 - 08/2016
Skills
- Positive attitude
- Client relationship building
- Effective communication
- Interpersonal communication
- Customer Service
- Multitasking efficiency
- Time efficiency
- Product knowledge retention
- Cross-Selling proficiency
- Self-Motivation drive
- Time management excellence
Timeline
Showroom Assistant
Farrow and Ball Limited
07.2019 - 05.2025
Showroom Assistant
Brickwood Design Studio
04.2017 - 11.2018
Legal Secretary
Nabarro Nathanson
01.1989 - 01.2002
Part-time course - Interior Decoration
Inchbald School of Design
09/2008 - 07/2009
Level 1 and Level 2 - Horticulture
Royal Horticultural Society
09/2012 - 07/2014
RHS Garden Design Course - landscaping and botanical design
Royal Horticultural Society
09/2015 - 08/2016
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