Hannah Gilbey
Gillingham,Kent
Summary
I give a dedicated and adaptable professional with a strong focus on client satisfaction, I am known for effective communication and the ability to follow instructions meticulously. I demonstrate a commitment to excellence through consistently meeting and exceeding client expectations. I aspires to leverage these skills in a dynamic environment that values dedication and adaptability.
Overview
2
2
years of post-secondary education
Work History
Support Worker (Older Adults in Care)
Austin Allen healthcare
Rochester, Kent
06.2025 - 11.2025
- Provided emotional support and companionship, building trust and rapport with residents and their families.
- Administered medication as prescribed, maintaining accurate records of administration and any side effects.
- Documented all care activities accurately, ensuring compliance with legal and organisational requirements.
- Promoted safe, happy and relaxed environment, encouraging patients to feel comfortable.
- Assisted older adults in daily living activities, promoting independence and enhancing quality of life.
- Managed challenging behaviour through de-escalation techniques and person-centred approaches.
- Encouraged service users to be independent and active members of society.
- Prepared nutritious meals tailored to individual dietary requirements, promoting healthy eating habits.
- Maintained excellent patient satisfaction by proactively helping with individual needs and requirements.
- Assisted with personal care tasks, such as bathing and dressing, while respecting residents' privacy and preferences.
- Organised engaging outdoor and indoor workshops and activities to improve physical, emotional and mental wellness.
- Facilitated social activities and outings, encouraging social interaction and community engagement among residents.
- Developed trusting relationships with service users and advocated on their behalf.
- Practiced confidentiality, equality and diversity policies to adhere to professional practice standards and legislation.
Education
Master of Science - Science
Midkent college
Gillingham, Kent 09.2016 - 06.2018
Skills
- Effective communication
- Following instructions
- Dedicated and adaptable
- Client satisfaction
Timeline
Support Worker (Older Adults in Care)
Austin Allen healthcare
06.2025 - 11.2025
Master of Science - Science
Midkent college
09.2016 - 06.2018