Nakayi Mayambala
Basildon
Summary
Compassionate care professional with expertise in medication administration, care plan development, and elderly care. Demonstrates strong communication skills and a commitment to client well-being through personal care and meal preparation. Proficient in safeguarding policies and emergency first aid, ensuring a safe environment for clients. Aims to enhance skills in healthcare management while maintaining a positive approach to challenges.
Overview
6
6
years of professional experience
Work history
Support worker (Older adults in care)
Care in my home
BASILDON, Essex
09.2023 - 08.2025
- Facilitated independence for residents through personalised assistance with daily tasks.
- Assisted older adults with personal care activities, enhancing overall quality of life.
- Maintained dignity and respect while supporting clients during bathing and dressing.
- Administered medication as prescribed, ensuring accurate dosage and timing.
- Provided emotional support to elderly individuals, fostering security and companionship.
- Ensured cleanliness and hygiene standards in residential areas, promoting a healthy environment.
- Adopted a person-centred approach in all caregiving aspects to meet individual needs.
- Prepared nutritious meals to meet dietary requirements and improve client wellbeing.
Residential Support Worker (Children/young People
Leys Consultancy (Agency)
12.2021 - 08.2023
- Provided a secure, supportive environment for children and young people.
- Established positive, warm relationships that fostered trust and encouragement.
- Offered guidance and assistance, providing ongoing support during stressful situations.
- Ensured care plans were followed and updated to reflect changing needs.
- Involved young people in planning their development, promoting responsibility and control.
- Attended to practical childcare matters, including cooking, cleaning, and maintenance.
- Maintained accurate records and adhered to relevant policies and procedures.
- Dispensed and documented medication while communicating important updates during handovers.
Learning and Development Associate
Amazon UK ltd
08.2019 - 09.2021
- Developed and implemented training programmes for new hires across various departments.
- Conducted presentations to enhance productivity and engagement.
- Provided coaching on performance management, focusing on goal setting and development planning.
- Established service procedures and standards aligned with organisational mission.
- Evaluated learning outcomes, collaborating with Trainers to refine feedback methods.
- Oversaw goods inward processes, ensuring compliance with internal procedures.
- Ensured adherence to health and safety regulations throughout operations.
- Guided associates in resolving problems, facilitating their success in job functions.
Support Worker (Adults With Learning Disabilities)
Leys Consultancy (Agency)
06.2019 - 10.2020
- Enhanced residents' lives through compassionate care and personalised support.
- Delivered high-quality care, tailoring services to meet individual care plans.
- Assisted patients with hygiene, including bathing, washing, and dressing requirements.
- Provided safe mobility support, conducting risk assessments and using appropriate equipment.
- Monitored patient health, behaviour, and physical changes, reporting concerns promptly.
- Maintained accurate patient records and communicated updates to managers and families.
- Built strong relationships with patients through effective communication and rapport.
- Supported multidisciplinary teams in administering medication and monitoring patient progress.
Education
Bachelor of Science - Health and Care Management
Arden University
LondonHigh School Diploma - Travel and Tourism Hospitality
Bradford College
BradfordHealth And Social Care
Carlton Bolling College
BradfordSkills
- Medication administration
- Care plan development
- Compassionate listening
- Resilience and dedication
- Positive attitude
- Effective communication
- Safeguarding procedures
- Comfortable with technology
- Moving and handling techniques
- Emergency first aid response
- Personal care assistance
- Meal preparation skills
- Child welfare assessments
- Documentation management
Timeline
Support worker (Older adults in care)
Care in my home
09.2023 - 08.2025
Residential Support Worker (Children/young People
Leys Consultancy (Agency)
12.2021 - 08.2023
Learning and Development Associate
Amazon UK ltd
08.2019 - 09.2021
Support Worker (Adults With Learning Disabilities)
Leys Consultancy (Agency)
06.2019 - 10.2020
Bachelor of Science - Health and Care Management
Arden University
High School Diploma - Travel and Tourism Hospitality
Bradford College
Health And Social Care
Carlton Bolling College