Summary
Overview
Work history
Education
Skills
Timeline
Generic

Nakayi Mayambala

Basildon

Summary

Compassionate care professional with expertise in medication administration, care plan development, and elderly care. Demonstrates strong communication skills and a commitment to client well-being through personal care and meal preparation. Proficient in safeguarding policies and emergency first aid, ensuring a safe environment for clients. Aims to enhance skills in healthcare management while maintaining a positive approach to challenges.

Overview

6
6
years of professional experience

Work history

Support worker (Older adults in care)

Care in my home
BASILDON, Essex
09.2023 - 08.2025
  • Facilitated independence for residents through personalised assistance with daily tasks.
  • Assisted older adults with personal care activities, enhancing overall quality of life.
  • Maintained dignity and respect while supporting clients during bathing and dressing.
  • Administered medication as prescribed, ensuring accurate dosage and timing.
  • Provided emotional support to elderly individuals, fostering security and companionship.
  • Ensured cleanliness and hygiene standards in residential areas, promoting a healthy environment.
  • Adopted a person-centred approach in all caregiving aspects to meet individual needs.
  • Prepared nutritious meals to meet dietary requirements and improve client wellbeing.

Residential Support Worker (Children/young People

Leys Consultancy (Agency)
12.2021 - 08.2023
  • Provided a secure, supportive environment for children and young people.
  • Established positive, warm relationships that fostered trust and encouragement.
  • Offered guidance and assistance, providing ongoing support during stressful situations.
  • Ensured care plans were followed and updated to reflect changing needs.
  • Involved young people in planning their development, promoting responsibility and control.
  • Attended to practical childcare matters, including cooking, cleaning, and maintenance.
  • Maintained accurate records and adhered to relevant policies and procedures.
  • Dispensed and documented medication while communicating important updates during handovers.

Learning and Development Associate

Amazon UK ltd
08.2019 - 09.2021
  • Developed and implemented training programmes for new hires across various departments.
  • Conducted presentations to enhance productivity and engagement.
  • Provided coaching on performance management, focusing on goal setting and development planning.
  • Established service procedures and standards aligned with organisational mission.
  • Evaluated learning outcomes, collaborating with Trainers to refine feedback methods.
  • Oversaw goods inward processes, ensuring compliance with internal procedures.
  • Ensured adherence to health and safety regulations throughout operations.
  • Guided associates in resolving problems, facilitating their success in job functions.

Support Worker (Adults With Learning Disabilities)

Leys Consultancy (Agency)
06.2019 - 10.2020
  • Enhanced residents' lives through compassionate care and personalised support.
  • Delivered high-quality care, tailoring services to meet individual care plans.
  • Assisted patients with hygiene, including bathing, washing, and dressing requirements.
  • Provided safe mobility support, conducting risk assessments and using appropriate equipment.
  • Monitored patient health, behaviour, and physical changes, reporting concerns promptly.
  • Maintained accurate patient records and communicated updates to managers and families.
  • Built strong relationships with patients through effective communication and rapport.
  • Supported multidisciplinary teams in administering medication and monitoring patient progress.

Education

Bachelor of Science - Health and Care Management

Arden University
London

High School Diploma - Travel and Tourism Hospitality

Bradford College
Bradford

Health And Social Care

Carlton Bolling College
Bradford

Skills

  • Medication administration
  • Care plan development
  • Compassionate listening
  • Resilience and dedication
  • Positive attitude
  • Effective communication
  • Safeguarding procedures
  • Comfortable with technology
  • Moving and handling techniques
  • Emergency first aid response
  • Personal care assistance
  • Meal preparation skills
  • Child welfare assessments
  • Documentation management

Timeline

Support worker (Older adults in care)

Care in my home
09.2023 - 08.2025

Residential Support Worker (Children/young People

Leys Consultancy (Agency)
12.2021 - 08.2023

Learning and Development Associate

Amazon UK ltd
08.2019 - 09.2021

Support Worker (Adults With Learning Disabilities)

Leys Consultancy (Agency)
06.2019 - 10.2020

Bachelor of Science - Health and Care Management

Arden University

High School Diploma - Travel and Tourism Hospitality

Bradford College

Health And Social Care

Carlton Bolling College
Nakayi Mayambala