Hani Hasan
Port Talbot,Westglanmorgan
Summary
A highly motivated and enthusiastic 19-year-old with a passion for learning and personal growth. Demonstrates a strong work ethic, excellent communication skills, and the ability to quickly adapt to new environments. Eager to contribute fresh perspectives, collaborate with diverse teams, and develop skills in both academic and professional settings. With a proactive attitude and a strong desire to succeed, actively seeking opportunities to expand knowledge, gain experience, and make a meaningful impact. Known for a positive attitude, reliability, and a commitment to excellence in all endeavours.
Overview
3
3
years of professional experience
Work history
Luxury Sales Assistant
Etro
Marassi, Bahrain
07.2024 - 10.2025
- Collaborated with team members to achieve collective sales targets.
- Demonstrated comprehensive knowledge of high-end products for informed recommendations.
- Assisted in inventory management to maintain optimal stock levels.
- Managed customer complaints professionally, preserving brand reputation.
- Delivered excellent customer service by understanding and meeting client's luxury needs.
- Built strong relationships with customers for repeat business.
- Used persuasive selling techniques for conversions from browsing to purchasing customers.
- Upsold premium products effectively, heightening overall sales revenue.
- Processed returns and exchanges swiftly, maintaining customer satisfaction.
- Provided styling advice to clients, enhanced their shopping experience.
JD Sales Assistant
JD Sports
Port Talbot, Neath Port Talbot
12.2023 - 01.2024
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Delivered exceptional after-sales service, encouraging repeat business.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Collaborated effectively with team members to meet sales targets.
- Ensured stock replenishment in a timely manner to maintain product availability.
Bartender
Miners Arms
Pontrhydyfen, Port Talbot
05.2022 - 07.2023
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Developed rapport with regular patrons fostering a loyal customer base.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Handled cash transactions securely minimising risk of theft or fraud.
- Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Maintained ready supply of counter-top snacks for guests.
- Built and maintained displays of spirits, enticing guests to make purchases.
Skills
- Strategic selling techniques
- Sales target achievement
- Successful up-selling
- Cash handling
- Stock control
- Positive attitude
- Time management
- Initiative taking
- Strong empathy
- Brand awareness promotion
- Price tagging
- Returns processing
Timeline
Luxury Sales Assistant
Etro
07.2024 - 10.2025
JD Sales Assistant
JD Sports
12.2023 - 01.2024
Bartender
Miners Arms
05.2022 - 07.2023
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