Haneen Mohamed
birmingham
Summary
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
3
3
years of professional experience
Work history
Waitress
Toro's Steakhouse
Birmingham
07.2024 - 01.2025
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Prepared tables for guests and reset tables between customers.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Waitress
Cream Curls
Birmingham, West Midlands
06.2024 - 07.2024
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
Model
Puma
Dubai, United Arab Emirates
07.2023 - 01.2024
- Built professional, lasting relationships collaborating with brands.
- Collaborated with creative teams to contribute ideas and insights, shaping visual narrative of campaigns.
- Maintained professionalism during long, demanding shoots.
- Arranged and attended casting sessions with potential clients or agencies.
Assistant manager
Banaat Bakery
Birmingham, West Midnlands
02.2022 - 05.2023
- Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Interior design assistant
Luxe Events
Birmingham, West Midlands
01.2022 - 02.2022
- Briefed decorating teams on project requirements.
- Demonstrated professionalism and attention to detail throughout design and implementation process.
- Prepared and maintained project documentation, including design drawings, specifications and client correspondence.
Education
GCSEs -
The First Academy
Birmingham 06.2024
Skills
- Table clearing
- Takeaway order preparation
- Food hygiene protocol
- Highly responsible and reliable
- Food safety understanding
- Cleaning requirements
- Strong communication
- Exceptional time management
- Organised and reliable
- Efficient under pressure
- Food presentation
- Allergy awareness
- Till balancing
Languages
English
Advanced
C1
Arabic
Advanced
C1
Spanish
Upper intermediate
B2
Timeline
Waitress
Toro's Steakhouse
07.2024 - 01.2025
Waitress
Cream Curls
06.2024 - 07.2024
Model
Puma
07.2023 - 01.2024
Assistant manager
Banaat Bakery
02.2022 - 05.2023
Interior design assistant
Luxe Events
01.2022 - 02.2022
GCSEs -
The First Academy
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