HAMZA QURESHI
Birmingham,England
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Energetic and outgoing professional with dedication to positive guest relations.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work history
Takeaway assistant
German Donor Kebab
Sutton Coldfield, Birmingham
05.2023 - 03.2024
- Maintained clean and organised front of house area to welcome customers.
- Practiced healthy and safety measures to comply with regulations.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Accurately took orders, making menu recommendations as appropriate.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Takeaway assistant
Peppers
Birmingham, United Kingdom
10.2022 - 05.2023
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Advised on food and drink choices based on customer preferences.
- Processed payments using POS system and kept till in balance even in peak periods.
Education
Certificate of Higher Education -
BISE Lahore, Pakistan
09.2011 - 09.2013
Foundation Degree in Arts - Commerce
BISE Lahore, Pakistan
09.2013 - 09.2015
Bachelor In Commerce - Commerce
University of the Punjab
09.2015 - 09.2017
National University of Modern Languages
02.2018 - 02.2020
University of Northampton
09.2022 - 05.2024
Skills
- Cash handling
- Customer Service
- Telephone customer service
- Food safety standards
- Order taking
- Effective customer upselling
- Teamwork
- Product knowledge
- POS Systems
- Food hygiene and safety
- Takeaway order preparation
- Dining customer service
- Time management
- Leadership
Languages
English
Upper intermediate (B2)
Urdu
Fluent
Punjabi
Proficient (C2)
Hindi
Upper intermediate (B2)
References
References available upon request.
Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Takeaway assistant
German Donor Kebab
05.2023 - 03.2024
Takeaway assistant
Peppers
10.2022 - 05.2023
University of Northampton
09.2022 - 05.2024
National University of Modern Languages
02.2018 - 02.2020
Bachelor In Commerce - Commerce
University of the Punjab
09.2015 - 09.2017
Foundation Degree in Arts - Commerce
BISE Lahore, Pakistan
09.2013 - 09.2015
Certificate of Higher Education -
BISE Lahore, Pakistan
09.2011 - 09.2013
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