Hamshinipriya Rangasamy

Salisbury,Wiltshire

Summary

Sensible Store Assistant determined to provide every customer with positive, memorable shopping experience. Focused and friendly and willing to help with any task. Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.

Overview

year of professional experience

years of post-secondary education

Work History

Store assistant

MFG Esso Service Station

Durrington, Wiltshire

02.2023 - Current

Promptly identified and retrieved items in stock room to maximise sales opportunities.
Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
Maintained spotless store presentation through regular cleaning, organising and tidying.
Attended regular training opportunities to maintain up to date product and service knowledge.
Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.
Completed store opening and closing, shop floor cleaning and till reconciliations.
Used queueing systems and POS till point efficiently, helping to minimise customer waiting times.

Education

Master of Science - Management

Coventry University London Campus, London

01.2023 -

Bachelor of Science - Mathematics

Pavai Institution , Namakkal, India

04.2013 - 04.2016

Skills

Complaint management
Cash handling
Customer service
POS Systems proficiency

Stock management
Relationship building
Customer checkout

Languages

English

Intermediate

Tamil

Native

Timeline

Store assistant - MFG Esso Service Station