Summary
Overview
Work history
Education
Skills
Personal Information
Certification
Timeline
Generic

HALLIE CATEN

Southend-on-Sea

Summary

I am a experienced individual with many skills, which include maintaining order and ensuring security. Managed critical incidents with calm and decisive actions, contributing to safer environment. Enhanced rehabilitation programmes, leading to improved inmate behaviour and reduced reoffending rates. Alongside these skills, I have gained experience in admin work, such as record keeping, computer skills and very good communication skills.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Prison Officer

HMP Prison Service
Chelmsford, Essex
06.2023 - 12.2024
  • I worked as a Prison Officer for HMP Prison Service, where my responsibilities included enforcing rules and regulations to maintain order and discipline within the prison environment.
  • I conducted searches, responded to incidents and took appropriate action to ensure the well-being of staff and prisoners.
  • My role also involved facilitating rehabilitation programs and promoting positive behaviour among the prisoners.
  • Enforced rules and regulations to maintain order and discipline within the prison environment.
  • Provide support and guidance to prisoners, including facilitating rehabilitation programs and promoting positive behavior.
  • Collaborate with colleagues to ensure the safety and security of the prison facility.
  • Handled administrative tasks efficiently.

Crew Member

MCB Limited
03.2022 - 06.2023
  • During my time as a Crew Member at MCB Limited, I was responsible for providing excellent customer service and ensuring customer satisfaction.
  • I took orders, prepared food, and maintained cleanliness and hygiene standards.
  • I worked efficiently and collaboratively with my team to ensure timely and accurate order fulfillment, resulting in high customer satisfaction.
  • Additionally, I demonstrated strong multitasking skills by efficiently handling multiple orders and tasks simultaneously.
  • Provided excellent customer service and ensured high levels of customer satisfaction.
  • Efficiently handled multiple orders and tasks simultaneously, demonstrating strong multitasking skills.
  • Collaborated with the team to ensure timely and accurate order fulfillment.
  • Maintained cleanliness and hygiene standards in the work environment.

Education

Applied Science, Level 2 -

South Essex College
09.2020 - 06.2021

Public Services, Level 2 & 3 - undefined

South Essex College
09.2021 - 06.2023

GCSE -

Cecil Jones Academy
Southend-on-Sea
09.2015 - 06.2020

Skills

  • De-escalation
  • Self Management
  • Leadership
  • Computer Skills
  • Safety and Security
  • Record-keeping

Personal Information

  • Date of birth: 07/06/04
  • Nationality: British

Certification

First Aid Trained

Timeline

Prison Officer

HMP Prison Service
06.2023 - 12.2024

Crew Member

MCB Limited
03.2022 - 06.2023

Public Services, Level 2 & 3 - undefined

South Essex College
09.2021 - 06.2023

Applied Science, Level 2 -

South Essex College
09.2020 - 06.2021

GCSE -

Cecil Jones Academy
09.2015 - 06.2020

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HALLIE CATEN