HALLIE CATEN
Southend-on-Sea
Summary
I am a experienced individual with many skills, which include maintaining order and ensuring security. Managed critical incidents with calm and decisive actions, contributing to safer environment. Enhanced rehabilitation programmes, leading to improved inmate behaviour and reduced reoffending rates. Alongside these skills, I have gained experience in admin work, such as record keeping, computer skills and very good communication skills.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Prison Officer
HMP Prison Service
Chelmsford, Essex
2023.06 - 2024.12
- I worked as a Prison Officer for HMP Prison Service, where my responsibilities included enforcing rules and regulations to maintain order and discipline within the prison environment.
- I conducted searches, responded to incidents and took appropriate action to ensure the well-being of staff and prisoners.
- My role also involved facilitating rehabilitation programs and promoting positive behaviour among the prisoners.
- Enforced rules and regulations to maintain order and discipline within the prison environment.
- Provide support and guidance to prisoners, including facilitating rehabilitation programs and promoting positive behavior.
- Collaborate with colleagues to ensure the safety and security of the prison facility.
- Handled administrative tasks efficiently.
Crew Member
MCB Limited
2022.03 - 2023.06
- During my time as a Crew Member at MCB Limited, I was responsible for providing excellent customer service and ensuring customer satisfaction.
- I took orders, prepared food, and maintained cleanliness and hygiene standards.
- I worked efficiently and collaboratively with my team to ensure timely and accurate order fulfillment, resulting in high customer satisfaction.
- Additionally, I demonstrated strong multitasking skills by efficiently handling multiple orders and tasks simultaneously.
- Provided excellent customer service and ensured high levels of customer satisfaction.
- Efficiently handled multiple orders and tasks simultaneously, demonstrating strong multitasking skills.
- Collaborated with the team to ensure timely and accurate order fulfillment.
- Maintained cleanliness and hygiene standards in the work environment.
Education
Applied Science, Level 2 -
South Essex College
2020.09 - 2021.06
Public Services, Level 2 & 3 - undefined
South Essex College
2021.09 - 2023.06
GCSE -
Cecil Jones Academy
Southend-on-Sea 2015.09 - 2020.06
Skills
- De-escalation
- Self Management
- Leadership
- Computer Skills
- Safety and Security
- Record-keeping
Personal Information
- Date of birth: 07/06/04
- Nationality: British
Certification
First Aid Trained
Timeline
Prison Officer
HMP Prison Service
2023.06 - 2024.12
Crew Member
MCB Limited
2022.03 - 2023.06
Public Services, Level 2 & 3 - undefined
South Essex College
2021.09 - 2023.06
Applied Science, Level 2 -
South Essex College
2020.09 - 2021.06
GCSE -
Cecil Jones Academy
2015.09 - 2020.06