Richard Oxley
Hemel Hempstead,HRT
Summary
Correctional Officer offers 22 years history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Prison Officer
Prison Service
07.2022 - Current
- Enhanced inmate rehabilitation by implementing educational and vocational programs.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Provided first aid and emergency response services as needed, prioritizing prisoner safety and wellbeing.
- Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
- Coordinated with external agencies such as parole boards or social services for successful reintegration of inmates into society upon release.
- Streamlined documentation processes for increased efficiency in reporting incidents or updating inmate records.
- Participated in ongoing training courses for continuous professional development in correctional practices.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Coordinated with other law enforcement personnel to exchange information.
- Adhere with Health safety at work, and Health and hygiene.
- Comply with fire safety. Ensuring that fire equipments and Alarms are up to date with security and usage.
- Maintaining and managing Cleaning teams insuring a high standard of cleanliness.
- Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
- Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
Dispatche,Warehouse Supervisor
John Lewis & Partners
02.1998 - 07.2002
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
Security Supervisor
Sandy Lane Hotel
09.1995 - 01.1997
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Implemented proactive strategies like undercover surveillance actions resulting in early detection and prevention of potential security risks.
- Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Supervised team of 25 security personnel during shift.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Determined security budgets and identified opportunities to optimize resource utilization.
Soldier
British Army
07.1983 - 02.1994
- Trained to a High standard of security and personal protection.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Making on the spot decision to improve a scenarios outcome.
- Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
- Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
- Trained in small arms, anti-armor and indirect fire weapons.
- Operated surveillance radar, communication systems and identification equipment.
- Responded to and assisted in medical emergencies.
- Carrying out duties as a none commissioned officer.
- Upheld high standards of professionalism both on-and off-duty representing the British military with honor at all times.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Carrying out duties as a team leader in maintaining and supporting a team of soldiers.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
- Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
Education
No Degree - CSE's
Cornwall Comprehensive School
BAOR Dortmund , Germany06.1983
Skills
- Inmate Supervision
- Security Procedures
- Crisis Management
- First Aid Training
- De-Escalation Techniques
- Self-defense techniques
- Physical Fitness
- Patience and Tolerance
- Inmate monitoring
- Records Management
- Crime Prevention
- CCTV Monitoring
- Safety and security enforcement
Timeline
Prison Officer
Prison Service
07.2022 - Current
Dispatche,Warehouse Supervisor
John Lewis & Partners
02.1998 - 07.2002
Security Supervisor
Sandy Lane Hotel
09.1995 - 01.1997
Soldier
British Army
07.1983 - 02.1994
No Degree - CSE's
Cornwall Comprehensive School