Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Oxley

Hemel Hempstead,HRT

Summary

Correctional Officer offers 22 years history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

41
41
years of professional experience

Work History

Prison Officer

Prison Service
07.2022 - Current
  • Enhanced inmate rehabilitation by implementing educational and vocational programs.
  • Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
  • Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
  • Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
  • Provided first aid and emergency response services as needed, prioritizing prisoner safety and wellbeing.
  • Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
  • Coordinated with external agencies such as parole boards or social services for successful reintegration of inmates into society upon release.
  • Streamlined documentation processes for increased efficiency in reporting incidents or updating inmate records.
  • Participated in ongoing training courses for continuous professional development in correctional practices.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prepared reports to document incidents and violations.
  • Conducted security checks of inmates and living areas.
  • Coordinated with other law enforcement personnel to exchange information.
  • Adhere with Health safety at work, and Health and hygiene.
  • Comply with fire safety. Ensuring that fire equipments and Alarms are up to date with security and usage.
  • Maintaining and managing Cleaning teams insuring a high standard of cleanliness.
  • Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
  • Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.

Dispatche,Warehouse Supervisor

John Lewis & Partners
02.1998 - 07.2002
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.

Security Supervisor

Sandy Lane Hotel
09.1995 - 01.1997
  • Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
  • Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Implemented proactive strategies like undercover surveillance actions resulting in early detection and prevention of potential security risks.
  • Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
  • Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Kept team compliant with security protocols and appearance standards.
  • Supervised team of 25 security personnel during shift.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Determined security budgets and identified opportunities to optimize resource utilization.

Soldier

British Army
07.1983 - 02.1994
  • Trained to a High standard of security and personal protection.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Making on the spot decision to improve a scenarios outcome.
  • Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
  • Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Operated surveillance radar, communication systems and identification equipment.
  • Responded to and assisted in medical emergencies.
  • Carrying out duties as a none commissioned officer.
  • Upheld high standards of professionalism both on-and off-duty representing the British military with honor at all times.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Carrying out duties as a team leader in maintaining and supporting a team of soldiers.
  • Ensured mission success with diligent planning, coordination, and execution of various tasks.
  • Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
  • Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.

Education

No Degree - CSE's

Cornwall Comprehensive School
BAOR Dortmund , Germany
06.1983

Skills

  • Inmate Supervision
  • Security Procedures
  • Crisis Management
  • First Aid Training
  • De-Escalation Techniques
  • Self-defense techniques
  • Physical Fitness
  • Patience and Tolerance
  • Inmate monitoring
  • Records Management
  • Crime Prevention
  • CCTV Monitoring
  • Safety and security enforcement

Timeline

Prison Officer

Prison Service
07.2022 - Current

Dispatche,Warehouse Supervisor

John Lewis & Partners
02.1998 - 07.2002

Security Supervisor

Sandy Lane Hotel
09.1995 - 01.1997

Soldier

British Army
07.1983 - 02.1994

No Degree - CSE's

Cornwall Comprehensive School

Similar Profiles

CREATE PROFILE
Richard Oxley