Summary
Overview
Work History
Education
Skills
sections.external_links.name
Affiliations
Accomplishments
Certification
References
Training Courses
Work Placement
Timeline
Generic

Melissa Jenkins

Leighton Buzzard

Summary

I am a dedicated, reliable, and compassionate professional currently serving as a Band 4 Prison Officer Specialist Programmes Facilitator, where I deliver offending behaviour programmes to adult men in custody. I bring a strong work ethic, excellent organisational skills, and the ability to work both collaboratively with colleagues and independently, using sound judgement and initiative. I am deeply passionate about Criminal Justice Reform, with a particular focus on reducing reoffending, youth justice, and early interventions. I am confident that my skills, enthusiasm, and commitment make me well-suited to a meaningful role within these sectors.

Overview

11
11
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work History

Band 4 Prison Officer Specialist: Programmes Facilitator

HMPPS
HMP Aylesbury
05.2023 - 10.2024
  • Deliver accredited offending behaviour programmes to adult male prisoners to reduce their risk of reoffending upon release.
  • Conduct detailed assessments and draft suitability summaries for programme participation, often under tight deadlines.
  • Currently facilitate the Kaizen programme for a group of men at high risk of violent reoffending.
  • Serve as a Supervising Officer, with responsibilities including:

- Overseeing residential wings
- Managing social visits
- Coordinating external prisoner escorts

Band 3 Prison Officer

Unlocked Graduates
HMP Aylesbury
07.2021 - 05.2023
  • Served as a Prison Officer at HMP Aylesbury during its transition from a Long Term High Security Young Offenders Institution (18-21 year old males) to a Category C Training Prison for adult males.
  • Part of the 2021 cohort of Unlocked Graduates, completing an MSc in Applied Custodial Leadership while working full-time as a prison officer.
  • Supervised residents and provided duty of care, ensuring decency and adherence to their entitled regime.
  • Focused on the safety and security of residents, with particular attention to vulnerable individuals and those with additional needs.
  • Promoted rehabilitation and reduced reoffending through 1:1 keywork sessions, setting personalised goals to support prisoners' progress.
  • Participated in rehabilitation activities to promote reintegration into society.

Family Services Volunteer

Prison Advice and Care Trust (PACT)
HMP Aylesbury
05.2021 - 07.2021
  • supported the smooth running of social visits for prisoners and their families.
  • Welcomed visitors and provided information about the visits process.
  • Ensured a safe and supportive environment for all attendees.
  • Facilitated communication between families and prison staff, addressing any concerns.
  • Offered guidance to visitors on maintaining positive family relationships.
  • Contributed to creating a welcoming atmosphere and promoting the wellbeing of both visitors and prisoners.

Student Ambassador

Lancaster University
Lancaster
11.2018 - 05.2020

Host for Private Events

Buckinghamshire and Hertfordshire
07.2014 - 08.2016

Volunteer

Chesham Museum
Chesham
04.2015 - 06.2015

Volunteer

Age UK and Barnardo's
07.2013 - 08.2014

Education

Applied Custodial Leadership (MSc) - Criminology

Leeds Trinity University
07.2021 - 10.2023

International Human Rights and Terrorism Law (LLM) - Law

Lancaster University
10.2019 - 10.2020

History BA (Hons.) - Humanities

Lancaster University
10.2016 - 08.2019

A Levels -

Chesham Grammar School
Chesham, Buckinghamshire
09.2014 - 07.2016

GCSEs -

Chesham Grammar School
Chesham, Buckinghamshire
09.2011 - 07.2014

Skills

  • Communication
  • Problem Solving
  • Negotiation
  • Presentation
  • Written Communication
  • Time Management
  • De-escalation
  • Organisation
  • Dynamic risk assessment
  • Drafting risk assessments

Affiliations

  • Keeping fit
  • Cooking
  • Reading
  • Learning German
  • Music

Accomplishments

    I was honoured with a Governor's Recognition Award for my work as a Prison Officer, specifically for my 1:1 keyworking efforts in stabilising a complex prisoner with significant mental health and behavioural challenges. Through consistent support and a compassionate approach, I played a key role in improving the individual’s behaviour and overall stability, demonstrating my ability to manage high-risk cases and contribute positively to their rehabilitation.

Certification

ACCT Assessor: As an ACCT (Assessment, Care in Custody, and Teamwork) Assessor, I am responsible for assessing prisoners identified as being at risk of self-harm or suicide. My role involves conducting in-depth interviews to evaluate their mental health, emotional wellbeing, and immediate needs. I work closely with multidisciplinary teams to develop and implement tailored care plans, ensuring the safety and support of vulnerable individuals. This role requires empathy, strong communication skills, and the ability to make sound decisions under pressure, contributing to the overall safety and wellbeing of prisoners in my care.

References

References available upon request.

Training Courses

Kaizen: A high-intensity, accredited programme designed for adult males in custody who are at high risk of serious violent and/or sexual offending upon release. I successfully completed the training and now deliver this programme in my current role at HMP Aylesbury.


Thinking Skills Programme (TSP): A medium-intensity, accredited programme that uses a goal-oriented, strengths-based approach to equip adult men and women with skills to respond to situations in more pro-social ways. This programme is delivered both in custody and within community settings, such as Probation.


Working Responsively with Learning Difficulties and Disabilities (WRWLD): This training equips programme facilitators with the skills and understanding needed to effectively engage and support service users with learning difficulties and disabilities, ensuring responsive and inclusive delivery.

Work Placement

Amend US (April 2023): I completed a two-week work placement at Stafford Creek Correctional Facility in Seattle, USA, where I shadowed correctional officers and gained insight into the implementation of the Amend US programme. This initiative, inspired by the Norwegian prison system, prioritises rehabilitation within the corrections framework.

During this placement, I acquired invaluable knowledge of international correctional practices and established strong cross-continental relationships with American and Norwegian prison officers.

Timeline

Band 4 Prison Officer Specialist: Programmes Facilitator

HMPPS
05.2023 - 10.2024

Applied Custodial Leadership (MSc) - Criminology

Leeds Trinity University
07.2021 - 10.2023

Band 3 Prison Officer

Unlocked Graduates
07.2021 - 05.2023

Family Services Volunteer

Prison Advice and Care Trust (PACT)
05.2021 - 07.2021

International Human Rights and Terrorism Law (LLM) - Law

Lancaster University
10.2019 - 10.2020

Student Ambassador

Lancaster University
11.2018 - 05.2020

History BA (Hons.) - Humanities

Lancaster University
10.2016 - 08.2019

Volunteer

Chesham Museum
04.2015 - 06.2015

A Levels -

Chesham Grammar School
09.2014 - 07.2016

Host for Private Events

Buckinghamshire and Hertfordshire
07.2014 - 08.2016

Volunteer

Age UK and Barnardo's
07.2013 - 08.2014

GCSEs -

Chesham Grammar School
09.2011 - 07.2014
Melissa Jenkins