Halima Abdi
London
Summary
Dynamic professional with a proven track record in communication excellence, teamwork, and problem solving. Demonstrates exceptional adaptability and sales skills, coupled with meticulous attention to detail and strong time management & organisational skills. Adept at customer engagement, consistently delivering outstanding results.
Overview
2
2
years of post-secondary education
Work History
Team leader
career wise
London, finsbury park
04.2023 - 09.2023
- Encouraged open communication, fostering a positive work culture.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Monitored daily operations whilst reducing operational cost significantly.
- Improved customer satisfaction through close collaboration with the team.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Fostered a high-performing environment to drive productivity and quality.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult workflows.
Education
GCSEs - Mathematics, English, Chemistry, Biology, Physics
averrose tuition centre
Nairobi, Kenya 09.2019 - 12.2021
Skills
- Communication excellence
- Teamwork
- Problem solving
- Adaptability
- Sales skills
- Attention to detail
- Time management & organisational skills
- Customer engagement
Affiliations
- Basketball
Accomplishments
I have worked with various companies such as SAS VIYA and Network Rail as well as the NHS doing workshops where i would interpret and organise data, presenting before big companies and learning how to network.
Languages
Swahili
Intermediate
Arabic
Elementary
English
Proficient (C2)
Timeline
Team leader
career wise
04.2023 - 09.2023
GCSEs - Mathematics, English, Chemistry, Biology, Physics
averrose tuition centre
09.2019 - 12.2021
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