Manpreet Kaur
Hayes,City of London
Summary
Dedicated professional with expertise in complaint handling, special education techniques, and language teaching proficiency. Demonstrates strong time management and problem-solving skills, ensuring effective resolution of complex issues. Committed to leveraging these competencies to enhance educational outcomes and support diverse learning needs.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Customer experience leader (Mcdonald's)
Amarjeet Singh
Uxbridge, Hillingdon
2023.09 - Current
- Strengthened communication networks to foster better interaction with customers.
- Created an effective system for tracking and responding to customer enquiries.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Displayed strong leadership skills whilst directing a large team of customer service representatives towards achieving company goals.
Punjabi tutor(Shivalik public school)
Balvir Singh
Ferozepur, Punjab,india
2022.01 - 2023.03
- Provided in-depth knowledge of Punjabi language, including Gurmukhi script, vocabulary, and grammar.
- Managed diverse learning environments, facilitating both group classes and individual sessions.
- Taught various age groups and skill levels, from beginners to advanced learners.
Education
Bachelor of Business Administration - Business
Guru Nanak Dev university
Amritsar,India 2019.04 - 2022.04
Master of management - management
BPP university, Portsoken
London 2023.06 - 2024.07
Skills
- Complaint handling
- Special education techniques
- Language teaching proficiency
- Time management
- Problem solving
Timeline
Customer experience leader (Mcdonald's)
Amarjeet Singh
2023.09 - Current
Master of management - management
BPP university, Portsoken
2023.06 - 2024.07
Punjabi tutor(Shivalik public school)
Balvir Singh
2022.01 - 2023.03
Bachelor of Business Administration - Business
Guru Nanak Dev university
2019.04 - 2022.04