Greeshma Jenson

IT professional with 5+ years of experience in digital marketing, SEO, project management, business analysis, and software testing. Works well under pressure and in cross-functional teams and has strong leadership and communication skills to coordinate with customers and management. Skilled in continuous improvement and possesses a growth mindset to enhance personal and team development.

• Gatwick Airport, UK: Managed a team to develop a website and mobile application for a UK-based airline, offering real-time flight information and additional services for travelers, leading to a 40% increase in online bookings and enhanced customer satisfaction.
• iDirect Carehome, UK: Led a team to digitalise paper-based processes for Care Home, a healthcare organisation in the UK, by developing an Android mobile app and website, reducing admin overhead by 25% and boosting user satisfaction by 40%.
• Mente Health Portal, UK: Overhauled a web portal utilised by various organisations within the social and health domains in the UK, integrating educational videos and courses for enhanced learning experiences, increasing engagement by 50% and improving course completion rates by 30%.
• Assurance & Audit Data Management Solutions: Spearheaded the implementation of a seamless data management solution within the Assurance & Audit service line, revolutionising data handling practices organisation-wide improving accuracy by 20% and reducing processing time.
• NSPC Hospital, US: Directed a team in the creation of a comprehensive Power BI dashboard, providing intuitive data visualisation and analysis capabilities and enhancing operational efficiency by 25% through real-time monitoring.

• Best Employer of the month - December 2019
• Spot Award winner for the best employee - October 2020