Abidemi Martins
Summary
A seasoned PMO professional with over 5 years of comprehensive experience, specializing as a Project Support Officer. Possessing advanced organizational and prioritization skills coupled with a deep understanding of Project Management Methodology, Risk/Issue Management, and Planning. Demonstrated success in providing exceptional support across various business units, both autonomously and collaboratively within teams. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
5
5
years of professional experience
Work history
PMO Lead
Sopra Steria
2022.07 - Current
- Establish and refine Program/Project delivery framework and lifecycle, crafting templates and tools for each phase
- Develop RAID Management Framework, Processes, and Templates, ensuring effective risk management
- Lead Program Risks Management Workshops to enhance team understanding and manage risks efficiently, conducting RAID Audit Assurance and Program Health Checks
- Ensure team adherence to Risk and Issue Management processes, including proper categorization and mitigation planning
- Assist Program Managers in documenting Planning and Analysis Phase artifacts, such as Project Scope documents and Business Cases
- Conduct Program/Project Assurance and Health Checks at each phase, focusing on Plans, Resources, RAIDs, and Reports
- Collaborate with Program/Project Managers, Business Analysts, and Solution Architects to align individual project plans with the overall Integrated Portfolio/Program Plan
- Conduct weekly Plan updates and track activities to completion, raising concerns to Project Managers as needed
- Prepare Milestone and Look ahead Reports for Weekly Planning meetings, addressing task priorities
- Organize various workshops for the Program team, handling logistics and materials
- Create and update Status Reporting Dashboards for Steering Committee, Program Board, and Joint Portfolio meetings
- Manage Resource allocation and Budget Tracking, working closely with Finance Teams
- Coordinate Benefit Realization Workshops and deep dive sessions to identify tangible and intangible benefits
- Present monthly Program Financial reports at Board and Committee meetings
- Track Open Commitments and ensure proper invoicing and reflection in Finance Tracker
- Facilitate monthly Project and Operational Risk Workshops, updating Risk Descriptions, Mitigation Plans, and Risk RAG
- Maintain Program/Project documentation and oversee PPM & Collaborative tools
- Schedule and record minutes at Governance Forum meetings, tracking actions to completion
- Manage and track actions in the Program Team Action Log, ensuring timely completion against planned dates.
PSO(Click2Collect Implementation project)
Post Office
2022.03 - 2022.07
- Prepared regular governance documentation such as program dashboard reports and project status updates for presentation at project board meetings and Steerco meetings
- Assist Project Managers and Technical Teams in developing and maintaining project plans, including creating milestone reports and look-ahead reports for milestone meetings
- Facilitate the onboarding process for new demands/projects by setting up necessary tools and guiding teams through procedures, ensuring successful project initiation and documentation management on SharePoint
- Support the onboarding and offboarding of new team members
- Compile project-related reports and management information, gathering necessary data from Service Now for Project Board and Steerco meetings
- Track project progress, financials, and risks/issues through reports, plans, and RAID logs to maintain quality output
- Ensure compliance with company methodologies, policies, and procedures, including the creation and storage of stage gate documents and templates on SharePoint
- Manage the Program calendar and email inbox
- Proactively identify and address risks, tracking them through appropriate documentation and ensuring timely mitigation actions are taken
- Represent Project Managers at Program Steerco and delivery group meetings, preparing and delivering presentation decks
- Coordinate team meetings, develop agendas, record minutes, and track action items for follow-up
- Collaborate with development teams to oversee day-to-day activities and maintain delivery accountability across the Program.
Project Support Officer
Local Partnership
2021.12 - 2022.03
- Provided support to relevant Programme Directors in all aspects, including monthly reporting, day to day administration and co-ordination of resources
- Provided financial management and time reporting to programme directors regularly
- Coordinate the preparation and administration of contracts with clients, ensuring up to date documentation is provided and stored correctly
- Co-ordinate contracts with all third party associates and suppliers, including ensuring all supporting documentation is stored and maintained
- Supported Project Directors when engaged in tender processes by co-ordinating relevant documentation and helping to prepare submissions
- Support Head of Finance in the provision of monthly income and expenditure information to be used in the corporate management accounts
- Provided necessary information to the Head of Finance for regular reporting provided to the Leadership Team
- Process and maintain information around the pipeline tracker of potential opportunities
- To prepare and distribute client invoices to agreed timescales, liaising with project leads to expedite payment
- Prepare purchase orders and manage purchase invoicing for programme related costs, including use of associate
- Co-ordinate the setup of new suppliers
- Support the Head of Finance with liaising with auditors (internal and external), particularly with regard to documentation and administration of programmes.
Project Support Officer
Intuit
2019.01 - 2021.12
- Actively contributed to various internal projects, ensuring compliance with project governance and facilitating successful project delivery within the portfolio
- Conducted data analysis as part of preliminary research for project initiation
- Managed procurement processes including raising purchase orders, handling invoices, and reconciling accounts using our internal product
- Collaborated with PMO Lead to oversee project deliverables, manage project controls, maintain RAID Log, identify risks, report project status to Project Manager, and develop monthly performance reports using compiled data
- Assisted in data entry and transition from Excel to Sage Intact
- Drafted contracts for projects and associates
- Completed monthly project financial reconciliation for the finance department's review
- Assisted the finance team in monthly project financial reconciliation
- Tracked and monitored project risks, issues, actions, and dependencies on behalf of the Project Manager
- Ensured positive and efficient customer experience for project-related inquiries, updates, and general queries
- Acted as the primary point of contact for stakeholder queries, aiming for first-time resolution or escalating to PMO Lead when necessary
- Designed and implemented a comprehensive escalation management process to monitor and resolve escalated tickets
- Managed over 100 customer escalation tickets simultaneously
- Implemented systems and controls for effective assignment planning and scheduling
- Engaged with a diverse range of internal and external stakeholders
- Managed document file management with robust version control
- Organized key project meetings, took minutes, prepared agendas, and provided administrative support
- Led the African Ancestry Network, expanding membership from 5 to 75 within a year, conducted workshops, organized fireside chats with guest speakers, hosted global All Hands meetings, and promoted support for black businesses
- Facilitated onboarding of new team members, configuring SalesForce and SharePoint Workday setups
- Scheduled training sessions and set up work-from-home systems.
Skills
- Project Management
- Stakeholder Management
- RAID Management
- Reporting
- Meeting Management
- Jira
- Confluence
- Visio
- Power Bi
- SAFE management
- Process and Governance Management
- Budgeting
- MS Project, Excel, Powerpoint
- Leadership
- Teamwork
- Communication and Interpersonal Skills
- IT Proficiency
- Systems implementation
- Contract management
- Financial risk analysis
- Process improvement
- Agile project management
- Budgeting and forecasting
Custom
- B.Sc. Biomedical Science
- Introduction to Agile
- Introduction to Project Management
- Introduction to Business Analysis
- Prince 2 Foundation – In View
Timeline
PMO Lead
Sopra Steria
2022.07 - Current
PSO(Click2Collect Implementation project)
Post Office
2022.03 - 2022.07
Project Support Officer
Local Partnership
2021.12 - 2022.03
Project Support Officer
Intuit
2019.01 - 2021.12