Accounting & Finance student with good numerical and analytical abilities, developed through my degree and applied in real life situations through working along with study continuously. My customer service background has given me excellent communication skills, the ability to think on my feet and resolve issues quickly, and the confidence to deal with a wide range of people. Balancing work and university has enhanced my time management and organisational skills, I look forward to being in a position to use this combination of theoretical knowledge and practical experience in a career in finance.
Delivering shopping straight to the customer's door, usually driving more than 100 miles in a shift and making several deliveries an hour. I let customers know if anything is missing or has been swapped in their order, and sort any issues there and then. Adapting on the go to find alternate routes to avoid road closures or traffic, whilst navigating the ever changing weather to ensure deliveries are made on time, whilst maintaining the van's safety and legality
Working in the busiest Tesco Express in Edinburgh in terms of footfall, delivering fast and friendly customer service, answering questions and making sure they had a positive shopping experience. Whilst ensuring shelves maintained stock and the store was kept tidy, I was trusted to run the nightshift during the busy August festival period, showing reliability and the ability to handle responsibility under pressure