Christopher Withers

• Ensured exceptional customer service by accommodating customer needs and requests.
• Conducted daily vehicle inspections to maintain compliance with company policies.
• Reported issues or incidents encountered during routes promptly for swift resolution.
• Safeguarded products during transit to prevent damage and ensure quality delivery.
• Demonstrated ability to perform under pressure during peak hours.
• Maintained high standards of safety checks on delivery vans while carrying out duties.
• Developed rapport with customers through effective communication and service excellence.
• Exhibited self-motivation and adaptability in changing situations while working independently.

• My previous role had seen me working as a team leader at Morrisons in the market street department which included the bakery, butchery, deli, fresh pizzas and oven baked areas.
• Coordinated daily operations in market street department, ensuring efficient workflow and team collaboration.
• Ensured compliance with Morrisons' cleanliness standards and food safety regulations across all areas.
• Implemented major changes to processes, facilitating quick transitions to new systems.
• Developed actionable plans to achieve business objectives within established deadlines.
• Prioritised tasks based on urgency, optimising workload distribution among team members.
• Maintained high employee morale while fostering a productive work environment.
• Enhanced customer satisfaction through effective teamwork and service delivery.

• Led operations at busy local Co-Op during store manager's absence.
• Streamlined daily processes to enhance efficiency and customer experience.
• Executed day-to-day duties with precision and accuracy.
• Applied newly acquired skills to boost overall productivity.
• Provided friendly customer service while managing challenging situations effectively.
• Utilised critical thinking to analyse problems and develop effective solutions.
• Ensured completion of tasks aligned with set targets and goals.

• Managed high-volume orders during peak hours while maintaining service quality.
• Ensured compliance with legal and safety requirements in hospitality operations.
• Addressed customer complaints promptly to uphold satisfaction levels.
• Promoted seasonal beverages, resulting in increased sales.
• Provided personalised beverage recommendations to strengthen customer relationships.
• Maintained cleanliness and organisation of work areas to enhance efficiency.
• Delivered exceptional service to enhance customer enjoyment and comfort.
• Assisted in inventory control for effective stock management.

• Led the area but also responsible for stock management and loss, department layout, over staff within the department and customer satisfaction.
• Assisted with stock takes to ensure adequate inventory levels.
• Provided exemplary customer service, enhancing business reputation.
• Collaborated with team members to meet project deadlines and improve productivity.
• Handled challenging customer interactions, facilitating conflict resolution.
• Conveyed product information to customers, effectively promoting sales.
• Worked across multiple departments, gaining training in warehouse operations and delivery acceptance.
• Coordinated with management on promotional strategies, increasing store visibility.

• Improved stock management and customer service within a busy Woolworths store environment.
• Worked with management on optimising store layouts and operational plans.
• Quickly adapted to multiple roles, utilising past experience for operational enhancements.
• Efficiently received and organised deliveries at loading bays.
• Coordinated with team members to maintain daily operational flow.
• Proposed strategies during staff meetings aimed at increasing efficiency.

While in Australia I also had a position at Wet ‘n’ Wild working during the summer season. During this time, I had to follow food safety procedures and maintain a hygienic work environment, take food and beverage orders and handle cash, safely prepare and serve food and drinks and work as a team in a high-pressure environment during a very busy period.

• Directed team efforts to maximise efficiency and productivity on shifts.
• Assigned tasks strategically to facilitate quick problem resolution.
• Oversaw inventory control, stock management, and cash processing for seamless operations.
• Managed specific areas such as bakery and freshness to exceed performance goals.
• Ensured adherence to legal standards across all operational activities.
• Executed daily operational tasks to support overall store functionality.
• Fostered a collaborative atmosphere for colleagues to perform at their best, motivated employees towards achieving sales targets
• Delivered excellent customer service by overseeing staff training programmes.
• Trained staff on product knowledge, resulted in better customer interactions.
• Enforced compliance with food hygiene regulations, upheld high quality standards.
• Reported key metrics to upper management for business decision-making process.