Graham Best
Uckfield,East Sussex
Summary
Dedicated professional with a strong foundation in organisational skills and expertise in life skills, complemented by a proven ability to collaborate effectively in team environments. Demonstrates proficiency in the operation of handheld devices and scanner operation, alongside comprehensive postal service knowledge. Committed to maintaining fitness and ensuring compliance with health and safety regulations, while consistently achieving timeliness in all tasks. Career aspirations include advancing within the logistics sector, leveraging management of collection points and computer literacy basics to drive operational excellence.
Overview
48
48
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Postman
Royal Mail
Uckfield, East Sussex
1998.07 - 2024.12
- Collaborated with colleagues to cover large areas effectively.
- Sorted mail to enhance delivery efficiency and improve office organisation.
- Assisted in accurate parcel tracking to minimise lost items.
- Responded to customer queries regarding postal services promptly, enhancing satisfaction.
- Maintained confidentiality while managing sensitive materials to protect privacy.
- Delivered parcels and letters across urban and rural locations, ensuring precision.
- Processed cash transactions accurately for cash-on-delivery parcels, preventing discrepancies.
Professional taxi driver
Self Employed
Uckfield, East Sussex
1985.09 - 1998.07
- Maintained vehicle in top condition with regular checks on tyre pressure, oil levels and brake fluid levels.
- Established rapport with regular clients for improved service experience.
- Stayed updated on latest transport regulations ensuring compliance at all times.
- Demonstrated excellent knowledge of the local area by providing efficient routes to avoid traffic congestion.
- Operated wheelchair lifts when necessary helping disabled passengers board comfortably,.
- Exhibited excellent interpersonal skills whilst interacting with diverse range of customers,.
- Communicated effectively with dispatch team regarding delays or issues en route for coordinated efforts,.
- Assisted passengers with luggage as required for enhanced customer service.
- Handled cash transactions accurately, providing correct change to customers.
- Enhanced customer satisfaction by maintaining a clean and comfortable vehicle.
- Employed competent driving skills and knowledge of road and traffic systems to maximise passenger safety.
- Warmly greeted passengers and provided clean, safe and welcoming environment throughout journey.
- Assisted passengers to enter and exit vehicle safely and helped to transport luggage.
- Supported physically challenged customers to enter and disembark vehicle safely.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
Bakery worker
A H Lillie and Son
Chelwood Gate, East Sussex
1976.08 - 1983.09
- Conducted routine checks on baking equipment ensuring smooth operations.
- Packaged baked goods securely maintaining product integrity during transit.
- Adhered to portion control guidelines minimising wastage.
Education
GCSEs - Maths, English
Sackville secondary school
East Grinstead, West Sussex 1970.09 - 1976.07
City and Guilds - Breadmaking and flour confectionary
Brighton Technical College
Brighton, Brighton and Hove 1977.09 - 1979.07
Skills
Collaboration in teams
Expertise in life skills
Organizational skills
- Management of collection points
- Operation of handheld devices
- Computer literacy basics
- Postal service knowledge
- Scanner operation proficiency
- Compliance with health and safety regulations
- Fitness maintenance
- Timeliness
Affiliations
- Bowling
- Football
- Gardening
- Travelling
Certification
qualified first aider
versed in union skills
Timeline
Postman
Royal Mail
1998.07 - 2024.12
Professional taxi driver
Self Employed
1985.09 - 1998.07
City and Guilds - Breadmaking and flour confectionary
Brighton Technical College
1977.09 - 1979.07
Bakery worker
A H Lillie and Son
1976.08 - 1983.09
GCSEs - Maths, English
Sackville secondary school
1970.09 - 1976.07