Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Alec Nurney

Whitburn,west

Summary

Friendly Postman with experience delivering punctual, correct postal service in all conditions. Plans and prepares well to manage changing priorities.

Trustworthy individual with excellent organisation and communication skills. Plans and prioritises well to achieve busy workloads within deadlines. Good local area knowledge for on-foot and in-car delivery route navigation.

Offering strong organisational skills and commitment to punctuality. Knowledgeable about customer service, route planning, and time management. Ready to use and develop communication, reliability, and attention to detail in any role.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

42
42
years of professional experience
6
6
years of post-secondary education

Work history

Postman

Royal Mail Delivery Office
Bathgate, West Lothian
08.2010 - Current
  • Assured punctual collection of outgoing post from designated points promoting prompt dispatch.
  • Utilised organisational skills for accurate parcel tracking, reducing lost items.
  • Participated actively in team meetings contributing valuable inputs towards operational improvements.
  • Acquired knowledge of local geography to enhance mail delivery speed and correctness.
  • Enhanced safety by immediately reporting any suspicious packages or activities during rounds.
  • Improved customer satisfaction by addressing queries regarding postal services swiftly.
  • Maintained professional relationships with customers, fostering positive community interaction.
  • Executed responsibilities in accordance with Royal Mail policies upholding standards and protocols.
  • Delivered parcels and letters to urban and rural locations, ensuring accuracy.
  • Operated hand-held scanners efficiently for tracking parcel status resulting in updated records.
  • Assisted in sorting of incoming mail from central sorting offices for timely distribution.
  • Exhibited strong physical stamina carrying heavy bags full of mail and packages regularly.
  • Worked collaboratively with fellow postmen to cover large geographical areas effectively.
  • Sorted mail for efficient delivery, improving office organisation.
  • Upheld strict confidentiality whilst handling sensitive materials, preserving privacy.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Followed prescribed routes daily to ensure reliable service maintaining schedule consistency.
  • Navigated through diverse weather conditions to deliver mails on time.
  • Collected signatures upon delivery of registered or special delivery mail ensuring safe receipt.
  • Developed customer trust by providing traceability of mail through tracking numbers.
  • Sorted mail between routes to maximise efficiency.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
  • Organised mail deliveries by priority and nearest location.
  • Responded to customer enquiries and escalated complaints to management.
  • Used computerised tracking software to monitor delivery progress.
  • Submitted reports to supervisors regarding accidents or incidents during time of duty.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
  • Carried out thorough vehicle checks, aiding preventative maintenance for minimal service disruption.
  • Participated in meetings with supervisors to discuss issues or concerns.
  • Completed sorting and delivery tasks in line with target timeframes.
  • Walked between mail locations carrying bags or pushing carts of mail.
  • Sorted mail items by hand for delivery to local customers or transport to other offices.
  • Executed mail-handling tasks reliably to improve quality of service and achieve high customer satisfaction.
  • Sorted and differentiated types of packages.
  • Operated vehicle to transport parcels between mail locations.
  • Established daily priorities based on varied workload.
  • Dispatched mail to businesses and homes within area covered by mail office.
  • Collected signatures and payments from customers sending and receiving mail.
  • Adhered to security policies to maintain service integrity.
  • Monitored flow of mail and maintained continuous feed of new parcels into automated machinery.
  • Interpreted delivery notes and special requests.
  • Received new mail items from customers and issued receipts.

Postman

Royal Mail Delivery Office
Manchester, Lancashire
05.1992 - 08.2010
  • Assured punctual collection of outgoing post from designated points promoting prompt dispatch.
  • Utilised organisational skills for accurate parcel tracking, reducing lost items.
  • Participated actively in team meetings contributing valuable inputs towards operational improvements.
  • Acquired knowledge of local geography to enhance mail delivery speed and correctness.
  • Enhanced safety by immediately reporting any suspicious packages or activities during rounds.
  • Improved customer satisfaction by addressing queries regarding postal services swiftly.
  • Maintained professional relationships with customers, fostering positive community interaction.
  • Executed responsibilities in accordance with Royal Mail policies upholding standards and protocols.
  • Delivered parcels and letters to urban and rural locations, ensuring accuracy.
  • Operated hand-held scanners efficiently for tracking parcel status resulting in updated records.
  • Assisted in sorting of incoming mail from central sorting offices for timely distribution.
  • Exhibited strong physical stamina carrying heavy bags full of mail and packages regularly.
  • Worked collaboratively with fellow postmen to cover large geographical areas effectively.
  • Sorted mail for efficient delivery, improving office organisation.
  • Upheld strict confidentiality whilst handling sensitive materials, preserving privacy.
  • Provided insights for improved route planning, enhancing efficiency.
  • Navigated through diverse weather conditions to deliver mails on time.
  • Followed prescribed routes daily to ensure reliable service maintaining schedule consistency.
  • Collected signatures upon delivery of registered or special delivery mail ensuring safe receipt.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Developed customer trust by providing traceability of mail through tracking numbers.
  • Carried heavy items to customers' desired location using best moving and handling practices.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Sorted mail between routes to maximise efficiency.
  • Secured customer signatures for deliveries using delivery management software.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
  • Carried out thorough vehicle checks, aiding preventative maintenance for minimal service disruption.
  • Sorted mail items by hand for delivery to local customers or transport to other offices.
  • Organised logistics of special deliveries.
  • Executed mail-handling tasks reliably to improve quality of service and achieve high customer satisfaction.
  • Sorted and differentiated types of packages.
  • Established daily priorities based on varied workload.
  • Operated vehicle to transport parcels between mail locations.
  • Collected signatures and payments from customers sending and receiving mail.
  • Adhered to security policies to maintain service integrity.
  • Interpreted delivery notes and special requests.
  • Monitored flow of mail and maintained continuous feed of new parcels into automated machinery.

Production worker and Fork lift Truck Driver

Brooke
Manchester, Lancashire
05.1984 - 06.1992
  • Facilitated smooth workflow by organising materials for production line.
  • Performed routine inspections to uphold product quality standards.
  • Loaded raw materials into machines for processing, enhancing productivity rates.
  • Participated in team meetings contributing ideas for continuous improvement initiatives.
  • Worked on assembly line, producing high-quality goods.
  • Ensured product quality by adhering to company standards and regulations.
  • Handled finished products for packaging and dispatch, streamlining the end-of-line process.
  • Performed regular cleaning tasks maintaining a hygienic manufacturing area.
  • Reduced waste and increased efficiency by maintaining equipment in good working order.
  • Achieved consistent output with careful monitoring of production process.
  • Met tight deadlines through fast-paced work whilst maintaining attention to detail.
  • Followed detailed assembly instructions, resulting in precise manufacturing outcomes.
  • Followed standard operating procedures, ensuring compliance and consistency in product quality.
  • Kept workspace clean and organised, ensuring a productive work environment.
  • Utilised hand tools and power tools to assemble parts efficiently.
  • Maintained safe work environment by following safety procedures.
  • Operated machinery following strict guidelines to ensure safety and quality control measures were met.
  • Supported stable production lines by preparing orders with precision and high accuracy.
  • Carefully loaded items for shipping, stacking securely to minimise product damage.
  • Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads.
  • Delivered goods on time by adhering strictly to schedules and routes.

Office and Yard Assistant

Hall & Rodgers
Manchester, Lancashire
05.1983 - 12.1984
  • Supported team members in daily tasks, fostering a collaborative atmosphere.
  • Prepared necessary documentation before dispatching goods – ensuring accuracy.
  • Disposed of waste materials appropriately-protecting the environment.
  • Provided customer service, ensuring satisfaction in every interaction.
  • Assisted colleagues with heavy lifting to prevent injuries.
  • Assisted in loading and unloading deliveries for smooth operations.
  • Executed general maintenance tasks for a well-kept workspace.
  • Handled deliveries promptly, improving turnaround time.
  • Ensured yard safety by regularly checking and maintaining equipment.

Education

C.S.E - High School Studies

Bishop Greer School
Manchester
09.1977 - 06.1983

Skills

  • Mail bundling
  • Mail sorting machinery operation
  • Signature acquisition
  • Collection point management
  • Express delivery understanding
  • Bulk mail processing
  • Special delivery monitoring
  • Log book maintenance
  • Parcel collection
  • Traffic rules compliance
  • Electronic scanner operation
  • Confidentiality assurance
  • Use of mail equipment
  • Handheld device operation
  • Van maintenance basics
  • Reliable delivery
  • Local geography knowledge
  • Early morning starts
  • Weather resistance
  • Knowledge of postal codes
  • Driving vans
  • Local geography familiarisation
  • Complaint resolution
  • Driving licence
  • Community engagement
  • Organised
  • Navigation
  • Route navigation
  • Safe driving practices
  • Data protection compliance
  • Map reading
  • Mail delivery
  • Working outdoors
  • Project organisation
  • Gluing and clamping
  • Material knowledge
  • Use of power tools
  • Fastener identification
  • Consistent efficiency
  • Sawing, drilling, sanding
  • Safety compliance
  • Customer Service
  • Furniture repair
  • Furniture assembly
  • Carpentry techniques
  • Construction equipment usage
  • Equipment handling
  • Recycling awareness
  • Site cleanliness maintenance
  • Courteous professionalism
  • Delivery checking
  • Equipment Maintenance

Affiliations

  • Mountain Climbing
  • Scooters (Lambretta's) and Scooter Rallies
  • Acting and pantomimes
  • Cooking
  • Travel
  • Rugby League
  • Family
  • Church (on the PA sound team,)

Languages

German
Upper intermediate

Accomplishments

    30 years long service award with the Royal Mail

References

References available upon request.

Timeline

Postman

Royal Mail Delivery Office
08.2010 - Current

Postman

Royal Mail Delivery Office
05.1992 - 08.2010

Production worker and Fork lift Truck Driver

Brooke
05.1984 - 06.1992

Office and Yard Assistant

Hall & Rodgers
05.1983 - 12.1984

C.S.E - High School Studies

Bishop Greer School
09.1977 - 06.1983

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Alec Nurney