Craig Hearn
Deal,Kent
Summary
Hardworking Postman with experience managing high-volume deliveries across large areas. Sorted, loaded and dispatched post with care and attention for accurate, reliable operations. Processed customer receipt using hand-held devices for up-to-date service records.
Experience with confidential employee information and high value items. Reliably worked for 25 years mainly with management doing duty rotas, weekly pay and overtime
Overview
25
25
years of professional experience
Work history
Postman
Royal Mail
Deal, Kent
2001.02 - Current
- Navigated through diverse weather conditions to deliver mails on time.
- Sorted mail for efficient delivery, improving office organisation.
- Maintained professional relationships with customers, fostering positive community interaction.
- Enhanced safety by immediately reporting any suspicious packages or activities during rounds.
- Operated hand-held scanners efficiently for tracking parcel status resulting in updated records.
- Assisted in sorting of incoming mail from central sorting offices for timely distribution.
- For the bulk of my employment I have worked closely with management in an indoor computer based role
Education
GCSEs - English E maths D
Picardy School
Bexley 1991-07
Skills
- Knowledge of postal codes
- Local geography knowledge
- Driving vans
- Confidentiality assurance
- Traffic rules compliance
- Good eyesight
- Weather resistance
- Signature acquisition
- Collection point management
- Tracking system usage
- Basic computer literacy
- Log book maintenance
- Electronic scanner operation
- Early morning starts
- Reliable delivery
- Dog awareness
- Local geography familiarisation
- Handheld device operation
- Health and Safety Compliance
- Complaint management
- Customer Service
- Customer relations
- Community engagement
- Complaint resolution
- Public safety and security
- Driving licence
- Physically Fit
- Map reading
- Vehicle checks
- Local knowledge
- Navigation
Timeline
Postman
Royal Mail
2001.02 - Current
GCSEs - English E maths D
Picardy School