Gracie Hughes

As Catering Assistant for The Reader I worked in a team with many different people in order to provide best service and exceed customer expectation.

During my time I was fully trained in

- coffee training

- till training

- food prep

- safety training

- customer service skills.

From working in a busy, high pressure environment I gained problem solving skills meaning I am able promptly address queries and complaints.

I also handled cash transactions with customers, maintaining integrity and accuracy at all times.

My job at The Reader also involved events shifts, including weddings ,funerals etc. This means I learned how to quickly and efficiently set up events, ensuring professional presentation.

Also assisting guests during the event, enhancing overall experience and satisfaction ,as well as professionally dealing with last-minute changes to ensure seamless running of events.