Grace Lucas
Yate,South Gloucestershire
Summary
Others say that I am a talented individual with desire to make customers feel welcome. I have an energetic personality coupled with strong work ethic and always eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity. During my time as a Food Server with Lucas Catering, I have gained extensive food and beverage knowledge. As I never work alone, I have had to learn to work with kitchen teams to meet customer needs. Whilst working, I am a very cheerful and upbeat person and have been told that I am a lovely person to work with as I lift the mood of work but also get things done and always behave in an appropriate manor.
Overview
2
2
years of professional experience
Work History
Food Server
Lucas Catering
Yate, South Gloucestershire
02.2022 - Current
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Accurately received and processed orders, noting dietary requirements to maintain customer satisfaction.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Served guests promptly to ensure food remained at proper temperatures.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Delivered exceptional, friendly and fast service.
Education
GCSEs - Business, Food Technology, Geography
Chipping Sodbury School
Bristol 09/2018 - 06/2023
Skills
- Efficient payment processing
- Cash handling
- Special dietary requirements
- Food and beverage specialist
- Table clearing
- Efficient under pressure
- Food safety understanding
- Highly responsible and reliable
Languages
English
Native
Timeline
Food Server
Lucas Catering
02.2022 - Current
GCSEs - Business, Food Technology, Geography
Chipping Sodbury School
09/2018 - 06/2023
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