Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Grace Bull

Swin,Wiltshire

Summary

I am a student, currently studying towards my GSCE'S, who is very interested to begin a full time apprenticeship after having left secondary. I currently work in a pub, located in Old Town, where I have been working for the last 2 years each weekend. I thoroughly enjoy my part-job as I get to communicate with new and regular customers in which some I have created bonds with. Furthermore I have also developed friendships within this job and good relationships with my supervisors and managers. Due to having this job role since I was 14 years old I feel more confident in myself and communicating with people. This has helped me mature as a teenager. Overall, I am really methodical when it comes to organising things, which helps me keep track of everything.

Overview

2
2
years of professional experience

Work history

Waitress/Bartender

Kings Arms
Swindon, Wiltshire
05.2023 - Current
  • Catered special events professionally, enhancing the overall guest experience.
  • Ensured clean working environment with meticulous attention to detail and hygiene standards.
  • Rotated bar stock adequately to maintain freshness of products.
  • Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
  • Demonstrated flexibility by covering various shifts as required.
  • Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.

Business administrator

Nationwide Building Society
Swindon, Wiltshire
07.2024 - 07.2024

Over the course of 3 days, I completed work experience at Nationwide Headquarters, located on Pipers Way, Swindon. During this time I was introduced to a variety of areas in Nationwide, including working in branch, early careers and HR.

Furthermore., in this experience I actively participated in a HR team meeting, contributing to discussions and decision-making processes. I also supported the implantation of new initiatives by providing feedback and suggestions based on the meeting outcomes. My involvement in these meetings helped give me a greater insight of a strong, working environment for a large company.

  • Developed reports with detailed data analysis.
  • Collated market research data, contributing to informed decision making.
  • Streamlined HR procedures, boosting productivity and efficiency within the team.

Education

GCSEs -

Nova Hreod Academy
Swindon
Sep 2020 -

Skills

  • Time management mastery
  • Patience and composure
  • Telephone etiquette
  • Complaint handling
  • Payment Processing
  • Verbal communication
  • Outstanding customer service

Affiliations

  • Going for sunset walks with my dog
  • Having days out with my family
  • Participating in sports

Accomplishments

During my secondary experience I completed the Duke of Edinburgh bronze award. In year 9 I done 6 months of volunteering at my local tennis club, learnt the new skill of independently baking and participating in a team sport over the course of 3 months. Completing this adventure with my friends was the best experience at secondary for me! I would love to hopefully complete more awards similar to this.

Timeline

Business administrator

Nationwide Building Society
07.2024 - 07.2024

Waitress/Bartender

Kings Arms
05.2023 - Current

GCSEs -

Nova Hreod Academy
Sep 2020 -
Grace Bull