GOPIKA PADIYIL
FOREST GATE,City of London
Summary
Dedicated professional with a strong focus on responsive listening and time management mastery. Demonstrates exceptional skills in event organisation and planning, coupled with a commitment to confidentiality upkeep and process improvement. Actively engaged in volunteer advocacy, aiming to leverage these competencies towards impactful community initiatives.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Volunteer leader
Ztudents_Cochin Carnival
Kochi, India
2023.12 - 2024.01
- Led team in coordinating community events to promote engagement and awareness.
- Assisted in developing training materials for new volunteers to facilitate smooth onboarding.
- Organised logistics for fundraising initiatives, ensuring efficient use of resources and time.
- Collaborated with local organisations to establish partnerships that enhanced community outreach.
- Developed positive team culture by facilitating regular team building activities.
Customer service assistant
Cafe Chirapoonji
Koodali, India
2023.03 - 2023.05
- Assisted customers in resolving inquiries and product-related issues to enhance satisfaction.
- Provided support to team members by sharing knowledge and best practices for effective service delivery.
- Maintained accurate records of customer interactions and transactions using company databases.
- Coordinated with various departments to ensure timely resolution of customer complaints and feedback.
- Engaged with customers in a friendly manner while upholding company standards of service.
Retail assistant
The New Store
Kannur, India
2022.03 - 2022.06
- Provided product information and resolved customer inquiries efficiently.
- Maintained sales floor cleanliness and organisation to improve shopping experience.
- Operated point-of-sale system to process transactions and manage cash accurately.
- Collaborated with team members for efficient stock replenishment and merchandising.
Education
Bachelor of Science - ZOOLOGY
SREE NARAYANA COLLEGE KANNUR
INDIA 2020.03 - 2023.03
Master of Science - DISASTER MANAGEMENT
KERALA UNIVERSITY OF FISHERIES AND OCEAN STUDIES
INDIA 2023.07 - 2025.08
Skills
- Responsive listening
- Time management mastery
- Volunteer advocacy
- Event organisation capability
- Confidentiality upkeep
- Process Improvement
- Event planning
Timeline
Volunteer leader
Ztudents_Cochin Carnival
2023.12 - 2024.01
Master of Science - DISASTER MANAGEMENT
KERALA UNIVERSITY OF FISHERIES AND OCEAN STUDIES
2023.07 - 2025.08
Customer service assistant
Cafe Chirapoonji
2023.03 - 2023.05
Retail assistant
The New Store
2022.03 - 2022.06
Bachelor of Science - ZOOLOGY
SREE NARAYANA COLLEGE KANNUR
2020.03 - 2023.03