Summary
Overview
Work history
Education
Skills
Timeline
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GOPIKA PADIYIL

FOREST GATE,City of London

Summary

Dedicated professional with a strong focus on responsive listening and time management mastery. Demonstrates exceptional skills in event organisation and planning, coupled with a commitment to confidentiality upkeep and process improvement. Actively engaged in volunteer advocacy, aiming to leverage these competencies towards impactful community initiatives.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Volunteer leader

Ztudents_Cochin Carnival
Kochi, India
12.2023 - 01.2024
  • Led team in coordinating community events to promote engagement and awareness.
  • Assisted in developing training materials for new volunteers to facilitate smooth onboarding.
  • Organised logistics for fundraising initiatives, ensuring efficient use of resources and time.
  • Collaborated with local organisations to establish partnerships that enhanced community outreach.
  • Developed positive team culture by facilitating regular team building activities.

Customer service assistant

Cafe Chirapoonji
Koodali, India
03.2023 - 05.2023
  • Assisted customers in resolving inquiries and product-related issues to enhance satisfaction.
  • Provided support to team members by sharing knowledge and best practices for effective service delivery.
  • Maintained accurate records of customer interactions and transactions using company databases.
  • Coordinated with various departments to ensure timely resolution of customer complaints and feedback.
  • Engaged with customers in a friendly manner while upholding company standards of service.

Retail assistant

The New Store
Kannur, India
03.2022 - 06.2022
  • Provided product information and resolved customer inquiries efficiently.
  • Maintained sales floor cleanliness and organisation to improve shopping experience.
  • Operated point-of-sale system to process transactions and manage cash accurately.
  • Collaborated with team members for efficient stock replenishment and merchandising.

Education

Bachelor of Science - ZOOLOGY

SREE NARAYANA COLLEGE KANNUR
INDIA
03.2020 - 03.2023

Master of Science - DISASTER MANAGEMENT

KERALA UNIVERSITY OF FISHERIES AND OCEAN STUDIES
INDIA
07.2023 - 08.2025

Skills

  • Responsive listening
  • Time management mastery
  • Volunteer advocacy
  • Event organisation capability
  • Confidentiality upkeep
  • Process Improvement
  • Event planning

Timeline

Volunteer leader

Ztudents_Cochin Carnival
12.2023 - 01.2024

Master of Science - DISASTER MANAGEMENT

KERALA UNIVERSITY OF FISHERIES AND OCEAN STUDIES
07.2023 - 08.2025

Customer service assistant

Cafe Chirapoonji
03.2023 - 05.2023

Retail assistant

The New Store
03.2022 - 06.2022

Bachelor of Science - ZOOLOGY

SREE NARAYANA COLLEGE KANNUR
03.2020 - 03.2023

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GOPIKA PADIYIL